Kaizen - Emmet
In operation 38 years, 14 years at this location.
Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The vehicle looked great with the repairs that were done. Also the explanation of the repairs that were done while viewing the Nissan .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very satisfied with the work, time it took and review when I came to pick it up.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were amazing!!
Repair Quality - 5.0/5.0 -
Communication from start to finish was amazing! The work Kaizen did is seamless! 5 out of 5 stars!
Customer Service - 5.0/5.0 -
Super communicative!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team did a great job keeping me appraised and thy finished right when they said they would.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I wrote you a nice long glowing note. I sent it. But then it was blank. Hope you got it. Nothing but excellent in every way, Travis
Likely to Recommend - 5.0/5.0 -
Over the years I have recommended you guys to my fellow teachers from Westside.
Repair Quality - 5.0/5.0 -
Totally satisfied in every way.
Customer Service - 5.0/5.0 -
Customer service so pleasant.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quality repairs done timely at reasonable cost
Customer Service - 5.0/5.0 -
Kept me in the loop
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend them to anyone they kept me informed, very polite and the car was done 3 days early.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Travis was awesome! He was professional , knowledgeable and friendly! He did the estimate and was present when I dropped off car and called when finished! My car was fixed perfect! He is an asset to company! Leslie is awesome as well! She is a delight to work with ☺️. I would recommend this business to everyone! A+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch! Travis ( general manager) is professional, knowledgeable and trustworthy! Leslie (receptionist) was super- friendly and courteous! Awesome body shop! 5 ⭐️
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very thorough & thoughtful.
Likely to Recommend - 5.0/5.0 -
I have recommended them to anyone and everyone I know since having them do both minor and major repairs, body maintenance and collision work.
Repair Quality - 5.0/5.0 -
Everyone at Kaizen really knows what they are doing. Excellence!
Customer Service - 5.0/5.0 -
Every aspect of customer service is based on each Kaizen employee doing the best and satisfactory service they would want if they were the customer. That is the best, same as the golden rule.
Returned Clean
My Experience - 5.0/5.0 -
None at this time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They are prompt, professional, and courteous. I would definitely return in the event of damage to any of my vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Broke pieces during installation and had to wait longer for repair. Previous work had left the car outside with either windows down or door off, wherein a cat had found refuge and marked the car as it's own territory. I doubt I will be back in the future.
Repair Quality - 4.5/5.0 -
Vehicle was clean and looked brand new.
Customer Service - 3.0/5.0 -
While the service was good, the attitudes were rough, although pleasant enough to get business done.
Returned Clean
My Experience - 5.0/5.0 -
Great communication and timely repair. I hope to not have to use a body shop again for many years to come, but if I do I wouldn’t hesitate to use Kaizen again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No issues at all. Would use again and recommend to anyone looking for a repair shop. Great communication and updates, and the work appears to have been done well. Thanks.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at Emmet St Kaizen were great! Every single interaction I had with them was great. They all need raises!!!