Kaizen - Fullerton
In operation 57 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Your entire team was super professional, friendly and did an amazing job with my repairs. Francisco Jimenez went above and beyond to keep me updated throughout the process and ensure I was extremely satisfied with the completed work and final details. Great job, Kaizen Collision Center! 5 stars!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the careful and thorough nature of the repair work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Good service. Timely delivery
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Francisco helped me out with my claim and he was great with communication the entire time. Even though my claim wasn’t the easiest Francisco made it feel smooth from beginning to end.
Likely to Recommend - 5.0/5.0 -
I tell everyone that needs vehicle repairs. I live in Huntington beach, so it is a bit of a drive to Fullerton. But Henry and his team at the shop are worth the trip.
Repair Quality - 5.0/5.0 -
Have been taking my trucks to this shop for years. Always great service and quality work.
Customer Service - 5.0/5.0 -
Henry and his staff are awesome. Henry is always on top of his game with communication and keeping me up date with the progress of the repairs.
My Experience - 5.0/5.0 -
Repair was done as promised and within the timeline promised. Good work!
Likely to Recommend - 5.0/5.0 -
We were completely satisfied with all aspects of the process.
Repair Quality - 5.0/5.0 -
Excellent work, looks like new.
Customer Service - 5.0/5.0 -
Henry kept us informed of progress, and went the extra mile to expedite the process. Patty was very friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
customer service sucks and i don't like being lied to
Repair Quality - 2.5/5.0 -
bumped up the price without calling or emailing to let me know why.
Customer Service - 0.5/5.0 -
person assigned to us gave us a different story than the manager.
Likely to Recommend - 5.0/5.0 -
Would definitely go here again and I’m telling my friends and family to go here if anything happens!
Repair Quality - 5.0/5.0 -
Amazing service! First and hopefully last time I get into a collision, but the team that handled my car made it a smooth and easy process. I thought I’d be jumping through hoops to get a quote and get it fixed but the whole process was super smooth.
Customer Service - 5.0/5.0 -
Amazing again! Francisco Jimenez helped me out with the estimate and as I mentioned it was a super smooth and easy process. I chose a time that worked with me and he gave me an estimate and got the job done in the same week! Truly amazing service.
My Experience - 5.0/5.0 -
Henry and Fransisco did a phenomenal job from start to finish.
Likely to Recommend - 5.0/5.0 -
Honest. Clear consise communication. Trustworthy. Great quality work. Definitely sending future business KAIZEN way…
Repair Quality - 5.0/5.0 -
Henry and Fransisco were great to work with. They were clear and transparent throughout the entire process.
Customer Service - 5.0/5.0 -
Quality of work met my expectations.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will absolutely recommend Kaizen Fullerton to friends and colleagues.
Repair Quality - 5.0/5.0 -
Great work and and excellent customer service!
Customer Service - 5.0/5.0 -
Excellent customer service! Great communication and follow up!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Francisco and team did a great job repairing our vehicle, keeping me informed along the way, finished ahead of schedule, and delivered the vehicle to my home when I did not have a ride to the shop. Much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and work was performed quickly. Francisco was very helpful with what I needed done and had great communication through the process. Thank you!
Likely to Recommend - 5.0/5.0 -
I would recommend Francisco to everyone I know. Great experience.
Repair Quality - 5.0/5.0 -
Excellent quality and would highly recommended!
Customer Service - 5.0/5.0 -
Great service and would highly recommended!
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for your professionalism everybody there was wonderful. They kept me informed the work is exquisite. You guys did an amazing job. I’m so grateful and thankful I would recommend you to anybody and everybody. I know that needs a body shop hands-down best experience I’ve ever had.
Likely to Recommend - 5.0/5.0 -
This is the only shop I will recommend . Hands down the best
Repair Quality - 5.0/5.0 -
Kaizen has done an absolutely amazing job from scheduling the estimate to setting up the rental to returning my car beautifully restored I received EXCELLENT service every one I had contact with were informative and friendly and kind They did an Amazing job I couldn’t be said Thank you Kaizen You Will always be my first Choice and You are absolutely worth recommending to anyone and everyone!!
Customer Service - 5.0/5.0 -
Customer Service was exceptional
My Experience - 5.0/5.0 -
Very good experience and the best service from Francisco
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen has taken care of me twice within a year due to unfortunate circumstances. Each time I was left pleased beyond belief. Coming from a customer service background these guys know how to treat you and your car.