Kaizen - Fullerton
In operation 57 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great, experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
did good job
Repair Quality - 5.0/5.0 -
they did a good job .
Customer Service - 5.0/5.0 -
very happy with the work.
My Experience - 5.0/5.0 -
The kaizen team was wonderful from start to finish on the repairs to my car. I would definitely refer kaizen to my friends and family. On a scale of one to ten Kaizen is definitely a ten
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our experience with kaizen was wonderful We would recommend you to family and friends
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Reliable, friendly, quality service. Great communication throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was returned to me washed and clean
Customer Service - 5.0/5.0 -
Very polite personnel
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very recommmdable .
Repair Quality - 5.0/5.0 -
Great customer service, job well done , and Francisco is very nice , exceeded my expectation .
Customer Service - 5.0/5.0 -
Kaizen employee Francisco exceeded my expectation , provide great customer service and make sure my car will be fixed on the specified time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Francisco was amazing. Super friendly and explained everything thoroughly. Went above and beyond. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely, I don’t know much about auto body repairs but Henry and the team explained the process and were very helpful. Def would recommend Kaizen to others.
Repair Quality - 5.0/5.0 -
Looks great, paint matches the rest of the vehicle perfectly and all parts are functioning great.
Customer Service - 5.0/5.0 -
Great service, Henry was great. Communicated the process and listened to my concerns, was available for any questions I had during the process. Patty and Rick were very helpful with the paperwork and finishing up the repairs. Great team over there.
Returned Clean
My Experience - 5.0/5.0 -
Your team and especially FRANCISCO were fantastic. I will definitely return if I have any car repair needs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizens team were excellent. Francisco especially was professional and helped make it an easy experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks so much to Francisco who helped me when I walked in. He understood the car problem and the vacation I must leave in about a week. He promised to work hard on my car in time for my vacay departure. Yes Francisco kept his promise. My car could have taken somewhere else about 10 days. Francisco oversaw my repair got car shiny washed returned to me in 4 days. I’m grateful. Thanks to Patti who is the sweet and kind young lady at the front. This collision center is clean and they know about car. I’m glad I made the right decision to select Kaizen who also being certified by AAA. They guarantee their repair too as long as I have my car. Great job Kaizen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was told Wednesday, then Thursday morning and finally 3:30 on Friday. Other than that , it was great work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Process was very quick and easy. The team was friendly and attentive and made a difficult time stress free for me. I would highly recommend Kaisen's services to anyone that may need car repairs in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Great work. Car was done in a timely manner. I even had a complimentary car wash. I can't say enough about the world class customer service I received. Kaizen will be highly recommended to my friends and family that may be needing of auto services.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Truck came back looking great and was finished when i was told it would be finished. Thank you
Customer Service - 5.0/5.0 -
Great customer service. Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Super communicative!