Kaizen - Fullerton
In operation 57 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great, quick work and great communication. Thank you!
Likely to Recommend - 5.0/5.0 -
First time I’ve had to take my vehicle to a repair shop and I would go there again in the future if necessary
Repair Quality - 5.0/5.0 -
My Camry looks great, they were quick and kept me updated along the way. Everyone I talked to was friendly and helpful
Customer Service - 5.0/5.0 -
Friendly staff and kept me updated along the way
My Experience - 5.0/5.0 -
Thank you everyone for a pleasant experience. Great communication and very informative about process and progression. Thanks again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We live in a world where a good service by good people became scarce. I felt comfortable the moment I walked in. Everyone seemed nice and comforting especially after my car was vandalized. They used original factory oem window and parts. I was mostly concerned about the paint job but it turned out to be excellent. They told me it's lifetime guarantee. Lifetime guarantee on a paint job? Where did you heat that? They promised 3 days and called me the car was done on a 3rd day. No delay. Clean job. Nice people. I highly recommend.
My Experience - 5.0/5.0 -
Fransico and Patty were so great in customer service! Everyone kept me up to date and delivered just on time. Cannot say enough! Thank you!!!
Likely to Recommend - 5.0/5.0 -
I would recommend this group.
Repair Quality - 5.0/5.0 -
Timely communication, very personalized service. Felt you were a valuable customer.
Customer Service - 5.0/5.0 -
We received updates from Francisco and Henry. Could not have been better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
After my rear end accident, and being denied else where to work on my car “because of its age”, Kaizen took me in and made my car look brand new. I love the way I was treated and updated throughout the process. I had a great experience! :)
My Experience - 5.0/5.0 -
Everyone we encountered was professional. Answered all questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, good communication and professional work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and friendly customers support
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have to give props to Francisco. He was awesome to work with. Best personality ever. He went above and beyond to get my car ready on time! I’m very pleased with the work that was done, your guys work looks amazing 🤩. The guys that put work in on my car did great. Patty was awesome as well! Please please let them know! I know if I ever need work again I will for sure bring it here.
Likely to Recommend - 5.0/5.0 -
I'd definitely use Kaizen again! I highly recommend ☆☆☆☆☆.
Repair Quality - 5.0/5.0 -
Kaizen did a great job fixing up my Kia Sportage. Henry, I couldn't be more pleased with the fast service, pricing, professionalism, and friendliness you help me through the process. I'd definitely use Kaizen again! I highly recommend ☆☆☆☆☆.
Customer Service - 5.0/5.0 -
Henry, I couldn't be more pleased with the fast service, pricing, professionalism, and friendliness you help me through the process.
Returned Clean
My Experience - 5.0/5.0 -
Shop went above and beyond to make sure everything was perfect. They were communicative throughout the entire process and made it so simple.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Patty and Jermain were really helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and work
Customer Service - 5.0/5.0 -
Great Service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are vastly satisfied with the Kaizen Repair Shop on our vehicle. Everyone was sincerely kind, understanding and helpful. All the transactions and paperwork were professionally written up. The office and the shop were clean and safe. Germaine was our contact man and he took our repairs seriously. The shop also washed our car inside and out. All in all, this was an easy sequence of events, much thanks to Kaizen.
Customer Service - 5.0/5.0 -
We are vastly satisfied with the Kaizen Repair Shop on our vehicle. Everyone was sincerely kind, understanding and helpful. All the transactions and paperwork were professionally written up. The office and the shop were clean and safe. Germaine was our contact man and he took our repairs seriously. The shop also washed our car inside and out. All in all, this was an easy sequence of events, much thanks to Kaizen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This place is fast, friendly and always keep customers updated.
Repair Quality - 5.0/5.0 -
Outstanding service from all staff from start to finished. Employees even put a cherry on top buy washing and cleaning up your vehicle to ensure that the customer is very satisfied. This place is amazing and very happy I was sent here.
Customer Service - 5.0/5.0 -
Employees kept me in close contact as communication is outstanding along with their professionalism.