Kaizen - Fullerton

4.9 (745reviews)
100%
700 Williamson Ave,  Fullerton,  CA  92832

In operation 57 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (745)

My Experience

All the staff were very helpful and worked with my insurance to get the repairs completed very quickly. The car looks like it was never in an accident! Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is, unfortunately, and fortunately, my second time using your company... The service was fantastic both times.. Thank you for always keeping me up to date and doing a great job on getting me back on the road.

Likely to Recommend

Repair Quality

You did an amazing job and I appreciate it

Customer Service

Called with updates and that was reassuring

Returned Clean

Likely to Recommend

Repair Quality

Extremely satisfied, my car looks new again and service was great and quick!

Customer Service

Friendly, communicative, and efficient.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

All went well 👍

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kaizen walked me through the repair process with professionalism; kept me up to date on the repair status via text/calls; completed the work 5 days sooner than projected. The vehicle is like new and I couldn't be more pleased both with my car and with Dave, who kept me apprised with friendliness, expertise and thoroughness. Highly recommend Kaizen Fullerton.

Likely to Recommend

Qualified, personable, professional team.

Repair Quality

Seamless service from the time I dropped off my car to the time I received it back fully repaired.

Customer Service

Dave gave me information with what was to be done verbally and on paper; he worked with the insurance company, and he kept me up to date on the progress via text, call and/or email.

Likely to Recommend

Repair Quality

Excellent customer service and a job well done on the body work

Customer Service

Returned Clean

My Experience

5/5 amazing service

Likely to Recommend

Repair Quality

quality work and quick turnaround.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already recommended this shop to a friend and a family member via word-of-mouth, especially after they saw the finished work.

Repair Quality

Car went in with a busted bumper and headlight, as well as fender and hood out of alignment and came out looking like new after

Customer Service

David and Henry took the lead on my service. They listened to my concerns, were accommodating, and worked with my insurance to get the job done.

Returned Clean

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys went above and beyond at this branch in Fullerton honestly. Had a really rough week. Customer service was great. I really hope that the coworkers as well as the other associates who worked on the car get a good lunch in the month of March. Are you guys doing very well. Would recommend to other people.