Kaizen - Fullerton
In operation 57 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I love how easy it is to keep in contact with the estimator. It makes the whole process less stressful. Definitely will recommend and return if I have to!
Returned Clean
My Experience - 5.0/5.0 -
Very timely and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for an excellent and smooth experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only knocked 1 rating due to the wrong part being sent originally, which delayed the pickup for my vehicle by 1 week. Maybe Kaizen team could have checked part was correct before painting it and maybe vehicle would’ve been ready earlier. Overall, good experience with Kaizen Fullerton. Would recommend to my friends and family.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work.,On time, good to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you Kaizen team for taking care of my Ford Escape. Thank you Francisco for making this easy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got my vehicle looking brand new
Customer Service - 5.0/5.0 -
Thank you Kaizen team for taking care of my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Perfectly satisfied.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely I’d recommend you folks.
Repair Quality - 5.0/5.0 -
To be honest, I haven’t looked that closely at my fresh painted hood but of equal importance you folks did exactly what you said you’d do in the time allotted. I still need my roof repainted and I’ll will absolutely have you folks take care of that as well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very businesslike and professional. Work was completed as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Francisco was very professional and kept us posted on our repairs. Work was completed ahead of schedule and was very much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Francisco was super kind and informative. There was an issue with my battery when I initially went to pick up my car, but he had a solution immediately and I really appreciate everything that was done to my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Not really,this was my first opportunity to work with them
Repair Quality - 3.5/5.0 -
Well let’s see ,they told me that the car was going to be ready on Tuesday so I called to check on it and they said that Francisco was going to call me back but didn’t till the next day,so they called and said it was ready so I picked it up,got home my wife went to open rear door and the door lock is chattering,then the next day Francisco called us and said that they were waiting for one more part to come so I will have to bring it back in for the install,and that’s where we are at.
Customer Service - 4.0/5.0 -
They were nice, but I don’t think that they communicate with each other