Kaizen - Fullerton
In operation 57 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys went above and beyond at this branch in Fullerton honestly. Had a really rough week. Customer service was great. I really hope that the coworkers as well as the other associates who worked on the car get a good lunch in the month of March. Are you guys doing very well. Would recommend to other people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
David took great care of my car and kept me informed every step of the way.
Likely to Recommend - 5.0/5.0 -
Would highly recommend to anyone looking for car repair.
Repair Quality - 5.0/5.0 -
Excellent service very happy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
After i picked up my car i noticed the hood looked to need ajustment with the new bumper that was installed.
Customer Service - 5.0/5.0 -
Painless
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality of work: 5/5 Customer Service: 5/5 Price: 5/5 Henry and his team did an amazing job with my car. My 2023 Acura Integra was rear-ended at full speed on the highway by a box truck and you can’t even tell it was ever in an accident. Henry and his team are very professional, friendly, and skilled. Their pricing blows away the competition. Dave did an awesome job at giving me constant updates throughout the process. The work was completed at an exceptionally fast rate. Grateful to have found this shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and on time
Customer Service - 5.0/5.0 -
Timely updates
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
😊 great job.
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job and great service
Repair Quality - 5.0/5.0 -
This was a great experience dealing with Kaizen. They did a beautiful job on my car looks brand new ! Plus it was done early and they washed it and cleaned the inside. Also the employees were all friendly and helpful. I would recommend this repair shop to anyone looking for a great job and friendly atmosphere.
Customer Service - 5.0/5.0 -
Warm and friendly. I felt they went above and beyond most places
Returned Clean
My Experience - 5.0/5.0 -
Honest, specific, and objective, highlighting staff professionalism, repair quality, and timeliness manner Always updating me what’s happening in my car Thank you for your service.
Likely to Recommend - 5.0/5.0 -
Happy with the customer service and the quality of work completed. I will definitely recommend Kaizen, Fullerton.
Repair Quality - 5.0/5.0 -
Completely satisfied with customer service from start to finish. The first person I spoke to was Henry Gomez the manager. Made me feel at ease and I’m happy I asked the insurance adjuster to let me pick from shops approved by AAA. I didn’t feel comfortable with the shop chosen for me based on their reviews.
Customer Service - 5.0/5.0 -
Henry Gomez and David Zehntner are awesome.
Likely to Recommend - 5.0/5.0 -
I worked with Henry throughout the process and I loved him! Give him a raise!
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Responsive and very helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend without hesitation
Repair Quality - 5.0/5.0 -
This is the second time I have had work done on a car and they exceeded expectations. Staff were friendly and efficient and my car was completed in a timely manner. Price point was within my budget and my car looks fantastic…
Customer Service - 5.0/5.0 -
Both Henry and Victor were very helpful and informative during the process. Phone calls were returned quickly and my questions were answered satisfactorily
Returned Clean
My Experience - 5.0/5.0 -
Both my wife and I are very impressed with our car repair. It was done in a very timely manner and our car looks like new. Thank you for your great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very pleased with the results thank you to Francisco for taking care of us from day one,totally happy with your services and would highly recommend any time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Only real issue was getting a call from Enterprise the day after picking up my car because I hadbeen told Kaizen would got it back to them, but no one told Enterprise that they had it and Enterprise was wondering why it hadn't been returned yet.
Returned Clean
My Experience - 5.0/5.0 -
Fantastic service. I couldn’t be happier. They did great work and customer service was amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Francisco made the whole process very easy and convenient for me. He gave me real time updates, very professional with his service and always looking to help. I would come back to Kaizen for my other car needs.