Kaizen - Fullerton

4.9 (749reviews)
99%
700 Williamson Ave,  Fullerton,  CA  92832

In operation 57 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (749)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Francisco and his team were great to work with. Folks were friendly and accommodating. I was given a reasonable quote with a quick turnaround for a job I explained had to happen within the week. I provided parts and Francisco even informed me that I ordered one part too many so I could return it to get some money back. The work was honest, professional, and clean. I will be back with my other vehicle! Thank you, Francisco and team!

Customer Service

Returned Clean

Likely to Recommend

Had such a wonderful experience and will share with all my family and friends

Repair Quality

Working with Kaizen was a smooth process from start to finish. I appreciated how they genuinely cared for me and my car, explaining each step of what was done for repair.

Customer Service

They were very kind and patient for any questions I had, explained thoroughly what was being done to my car

Likely to Recommend

Repair Quality

Thanks for the excellent service.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Best experience

Customer Service

Likely to Recommend

Repair Quality

Thanks for the timely and amazing service

Customer Service

Likely to Recommend

Repair Quality

Henry was amazing to work with. I happened to have very unfortunate luck with my 2025 Dark Horse Mustang. Had it 3 months and it has been hit multiple times, all parked. I feel cars are never the same after that , but Henry certainly did his best! Aside from the craftsmanship and expertise, the service impressed me the most. It’s hard to find good service. I’m a customer for life now, but hopefully not anytime soon😜 Thank again!

Customer Service

Returned Clean

My Experience

Customer service was amazing and repairs came out excellent

Likely to Recommend

Repair Quality

Customer Service

My Experience

Francisco was amazing. He made sure everything was taken care of in a timely fashion.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I liked the continuous updates, the timely execution of the repair while providing friendly customer care along the process!

Likely to Recommend

Repair Quality

Professional work delivered with great customer care.

Customer Service

Know how to keep your customer informed and happy.

Likely to Recommend

I’d absolutely recommend Kaizen Fullerton!

Repair Quality

Henry and patty were super nice and did a great job on my car !

Customer Service

Henry and patty were super nice and communicated very well with me about my car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Henry was fantastic to work with.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good job all around

Customer Service

Good deal

Likely to Recommend

Repair Quality

Customer Service

The Kaizen Team was great and Francisco locked it out of the park

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Couldn’t be happier with the work I had done to my car at Kaizen, my car looks good as you and the price for the job was very reasonable. Thank you Henry and Francisco!

Customer Service

Returned Clean

My Experience

They were absolutely amazing! Super quick kind and helpful, so grateful Kaizen Fullerton were the ones to help me out! Especially Francisco, he was awesome, kept me updated throughout the whole thing!

Likely to Recommend

10! They were great!

Repair Quality

They were very helpful, fixed my car and it looks great. The only thing is that my left mirror stopped working(it won’t move) however they already planned on giving me a complementary wax and detail for my car so they said they would fix up my mirror then, since the guy already left that could do it. Overall very satisfied and very happy I am a customer.

Customer Service

Great customer service!