Kaizen - Fullerton

4.9 (749reviews)
99%
700 Williamson Ave,  Fullerton,  CA  92832

In operation 57 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (749)

My Experience

Very satisfied, excellent service delivered on time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a quick and wonderful job! Communication was very thorough which is very much appreciated.

Customer Service

Our rep was very professional

Returned Clean

My Experience

Everything went smoothly

Likely to Recommend

Absolutely will recommend this place

Repair Quality

Got it back looking good as new

Customer Service

Excellent Francisco has really great customer service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you Francisco for the excellent service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Awesome service! Kept me informed every step of the way and made the process seamless!

Returned Clean

My Experience

My Experience

Patty and Francisco were wonderful!!!! Thank you Kaizen!

Likely to Recommend

Repair Quality

Easy and very professional From start to finish

Customer Service

Patty & Francisco were amazing!

Likely to Recommend

Repair Quality

I was more than happy with the work that Kaisen did on my older Cadillac. It was difficult to find parts but they did. Everything was completed in a very timely manner and my car is almost like a new car inside and out. They did a fantastic job. They are very friendly and considerate. I have used them two other times in the 25 years that I have had my Cadillac (which still looks like a new car).

Customer Service

I was more than happy with the work that Kaisen did on my older Cadillac. It was difficult to find parts but they did. Everything was completed in a very timely manner and my car is almost like a new car inside and out. They did a fantastic job. They are very friendly and considerate. I have used them two other times in the 25 years that I have had my Cadillac (which still looks like a new car).

Likely to Recommend

Repair Quality

I had some concerns about a noise that I was hearing and they were more than happy to take a look at it and fix it.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

The body part was ordered a couple days before my appointment and then painted so it was ready when I brought the car in. This avoided me having to get a rental car.

Returned Clean

Likely to Recommend

Repair Quality

Henrry has always been our guy and has always been understanding helpful and we appreciate a very much.

Customer Service

Henrry is always been very helpful and informative.

Returned Clean

Likely to Recommend

Will recommend friends and colleagues

Repair Quality

Excellent work and excellent customer service.

Customer Service

Excellent customer service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Muy satisfecho con todo

Customer Service

Muy satisfecho con todo

Likely to Recommend

Repair Quality

Very nice people, very good service!

Customer Service

My Experience

Good service and repair was done timely

My Experience

Car looks good to me satisfied with how it looks

Likely to Recommend

Repair Quality

Thanks Francisco

Customer Service

Thanks Francisco good job

Returned Clean

Likely to Recommend

Repair Quality

Very good service. I was updated when to expect the repair to be done.

Customer Service

Excellent service

Likely to Recommend

Repair Quality

Customer Service

While it did take longer than originally stated, they were very good about communicating status.