Kaizen - Loveland
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service from start to finish.
Customer Service - 5.0/5.0 -
They kept me informed throughout the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The right back quarter panel looks like new. The staff was patient, answered all my questions, and communicated exceptionally. They even handled the return of the rental car. Not only did they wash the outside, to be expected with the repair, they also detailed the inside of my car. It felt like a gift when I got my car back. Lots of care and attention to detail went in.
Customer Service - 5.0/5.0 -
Just amazing. I was close to coming at their closing time; as that was the soonest I could arrive once my car was done, and they stayed for me. Even handled calling the rental company for me so I could just simply enjoy having my car back. Incredibly nice staff.
Returned Clean
My Experience - 5.0/5.0 -
Keith made the experience easy and effortless. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished car a day early
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Checking it in for repair was quick and easy. The young man who did the estimate was thorough and talked me through everything they would do. The car looked great when I got it back earlier than they originally thought. They were all friendly and they stayed in touch through the whole process. I hope to not need to, but I'd definitely use their services again.
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Excellent experience throughout the process
Customer Service - 5.0/5.0 -
Friendly. Came out to greet me. Comfortable chairs for the short wait to speak to someone.everyone seemed happy to.be at work. Nothing fake.
Returned Clean
My Experience - 5.0/5.0 -
Everything went great, no problems
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everything went quick and smooth other than the AI thing.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
The actual people at the store front are amazing. Super helpful from start to finish BUT the AI helper is terrible. The links would not work for me and the texting feature was no help either.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very quick to get my car in and fixed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The automated messages are excessive and were disruptive at work. They don’t include a phone number so it has to be looked up and. I was given a date for car pick up but not a time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good morning!! This is my first experience of dealing with insurance and an auto body shop!! I will be so glad to recommend your services to any and all potential customers!! Your staff and service department are amazing!! Thank you for taking care of my car! 💗
Repair Quality - 5.0/5.0 -
Good morning!! This is my first experience of dealing with insurance and an auto body shop!! I will be so glad to recommend your services to any and all potential customers!! Your staff and service department are amazing!! Thank you for taking care of my car! 💗
Customer Service - 5.0/5.0 -
Good morning!! This is my first experience of dealing with insurance and an auto body shop!! I will be so glad to recommend your services to any and all potential customers!! Your staff and service department are amazing!! Thank you for taking care of my car! 💗
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The work, and timeliness were satisfactory.
Customer Service - 1.5/5.0 -
The repeated contacts from the scheduling team, the lack of communication between the online scheduling and the office scheduler was annoying.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the repairs
Customer Service - 5.0/5.0 -
Great experience and a great job on my truck
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car isn't even fixed. Was waiting on an alloy wheel replacement, but it's still the same rim. Got charged for a dash camera reset, yet my only dash came is a plug in one that shouldn't have been touched. I also received my car back with some of my safety driving settings turned off, and I'm not sure why anyone was touching the settings in my car. My front bumper is still dented. I'm just not really sure why I was getting charged for all these things that aren't fixed.