Kaizen - Loveland
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
In fact: I did with a coworker, he also needs to repair his front bumper of challenger.
Repair Quality - 5.0/5.0 -
Thank you very much for your professional service!
Customer Service - 5.0/5.0 -
Erin was so nice and helpful with me.
Returned Clean
My Experience - 5.0/5.0 -
First time I walked into kaizen my experience very good everyone so kind, you have great customer service. I was taken home i didn’t have a car and picked up. So nice of of Kaizen Great
Likely to Recommend - 5.0/5.0 -
I received excellent customer service I was given a ride home and was also picked up to get my car something was worried about real good experience Thanks
Repair Quality - 5.0/5.0 -
Very good everyone so kind very good customer service I was given a ride home and i was also picked up to pick up my car I think kaizen went out of their way very good experience especially to see my car soo clean
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Dropped car off March 30th. Original estimated completion was April 12th. Picked up car May 9th. Communication from Kaizen in fist and second week was good, but then it stopped. I had to call to get a progress report. That update was usually sketchy. A series of estimated completion dates were missed. Office and shop are not that large to have such a disconnect in communicating repair progress. Manager needs to implement a chalk board tracking each vehicle communicating which stage a vehicle is in. Also, found a few defects after car was returned; drivers window only went a quarter of way down, etc. Kaizen needs to track Original Completion date and Actual Completion date. Then work to reduce/eliminate extra days. Currently Kaizen just accepts their Original Estimate Completion Date will be missed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good quality work professionally done. New paint matches the original and body panels are properly aligned. The work took much longer than anticipated. Customer service needs improvement
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Glad to have my car back in a little over 2 weeks. Only thing that would have been nice is better communication in regard to update in the process. Other than that my car looks brand new and I’m very happy with it.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Got the car back to good condition in just under two weeks. Happy with the work done.
Customer Service - 4.0/5.0 -
Communication could have been better
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the vehicle and great customer service all around!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for a job well done. Arron is a gem! Great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everyone was great to work with I was very pleased with the experience ps I do not give out 10
Customer Service - 4.5/5.0 -
Everyone was great to work with I was very pleased with the experience ps I do not give out 10
My Experience - 5.0/5.0 -
Amazing work from the front desk to the repair shop team, all around great service from the Loveland area.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Maybe a call or two more, updating things, would have been nice but really not a huge deal.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Happy
Repair Quality - 4.5/5.0 -
It took longer than we would have preferred
Customer Service - 4.5/5.0 -
Would have liked to know more about what you were working on
My Experience - 5.0/5.0 -
Everybody I spoke with on the phone was very friendly, and I was impressed because not only was my car fixed, it was also cleaned on the inside. Thank you for being such a great company!
My Experience - 5.0/5.0 -
The paint job is very good. There are two tiny bubbles near the original damaged area of the door panel, but it's not noticeable unless you look closely. The blending of the rear quarter panel is flawless and I'm thrilled with how it turned out. I appreciate the hard work in getting my repair completed and ready on time so I could leave on my next trip without delay. Thank you for everyone's hard work!