Kaizen - Loveland

4.7 (723reviews)
92%
401 S. LINCOLN AVE.,  Loveland,  CO  80537

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (723)

Likely to Recommend

Repair Quality

Great to work with! Quick and efficient

Customer Service

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Repair Quality

Wonderful great communication and great work

Customer Service

Amazing

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Repair Quality

Customer Service

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I've recommended you before as I think you do good work, Trista just left a bad taste in my mouth this time around.

Repair Quality

Customer Service

I was not very impressed with Trista at the front desk. While she was friendly when I brought the car in, any subsequent calls I made with questions or concerns were either not answered to my satisfaction, or brushed off. I was called on a Thursday night at 5:50pm to say that my repairs were complete, however I had appointments in Denver the following day that would preclude me from picking it up. Upon calling to tell this to Trista, she was inflexible with her help and told me "that should have been more than enough time to rearrange my appointments in Denver." What? Some things that have been booked in advance are not just easy to cancel the morning of, especially when a 90 minute+ drive is involved. Other times I called with questions, she just brushed me off without really looking into it. Dan was helpful and communicative, but Trista was very frustrating.

Returned Clean

My Experience

As usual, you guys do a stellar job and thank you so much

Likely to Recommend

Repair Quality

More than pleased from start to finish!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

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My Experience

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Repair Quality

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Repair Quality

Very pleased with car

Customer Service

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My Experience

Professional and and knowledgable staff !

Likely to Recommend

Great people to work with

Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

The repair looks flawless.

Customer Service

Customer service was impeccable. Extremely kind front desk attendant, she was knowledgeable and helpful. I was pleased with their communication for updates and repair progress. The repair itself looks flawless. Overall, I am extremely satisfied with kaizen.

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Repair Quality

It looks beautiful!!! The color matched exactly and it was done super quick!!! Dropped it off the 14th it was done the 17th!!!

Customer Service

Very friendly and funny front desk person. I forgot her name already. But she made me laugh every time she called me with updates, when I dropped off the car, and picked it up!!!

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Repair Quality

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Repair Quality

Satisfied! Thank you for the friendly customer service. ๐Ÿ˜

Customer Service

Returned Clean