Kaizen - Northglenn East
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
This is the best experience I have had getting my vehicle repaired.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very personable and made the experience very easy!!! The girls up front are great and very nice!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are amazing
Customer Service - 5.0/5.0 -
Marisa Hernandez is wonderful to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was done in a timely manner. I was regularly updated about the progress of my vehicle. The staff was ver friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work well done except for a few oversights. 1. Dashboard settings need to be re set to settings we had when we brought our car in. 2. We are missing USB chord which is attached to phone. 3. Car drives well except for swaying on road . Maybe due wind or setting. Can we bring car in on Thursday for your team to correct above issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Looks like a new car. Communications, updates and personal care was greatly appreciated. Will recommend Kaizen to others.
Customer Service - 5.0/5.0 -
Very friendly and caring. Excellent communications and updates on work in process
My Experience - 5.0/5.0 -
My car looks great - like new! Your system for keeping me informed was perfect - I felt very comfortable that is was being well taken care of. I’m very happy with my experience and especially appreciate Joey and the front office team for their kindness and thoroughness.
Likely to Recommend - 5.0/5.0 -
I will have another for you soon
Repair Quality - 5.0/5.0 -
Very happy with the results and then constant and great communication throughout the process
Customer Service - 5.0/5.0 -
Excellent! Great communication and kind service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joey was great to work with. Very professional and did a great job of keeping me updated about my car.
Customer Service - 5.0/5.0 -
See last answer
My Experience - 5.0/5.0 -
The car repair was fastest and efficient Excellent customer service Every step I was notified Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amy and Joel was friendly and great to interact with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
How professional this place is and the constant communication they do with their customers and obviously they great repair work they do. I would highly recommend this shop
Repair Quality - 5.0/5.0 -
Kept me updated with the whole process, and my car was ready on the day they said it would be ready on. Had zero issues and made this experience an easy process. Even took car of my rental for me which saved me time and trip. My car looks as good as the day I first bought it. Did a excellent job on the repairs!
Customer Service - 5.0/5.0 -
Customer service was nothing but great! Everyone was super friendly and helpful. A+ customer service.
My Experience - 5.0/5.0 -
Very polite and quick. Car came back as if it were new
My Experience - 5.0/5.0 -
Truly a wonderful experience. Their customer service throughout the entire process was top notch compared to other vendors in the area. They also did a wonderful job with our repairs. I’ll be recommending them to others in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and quality repair. Thank you so much.
Customer Service - 5.0/5.0 -
Extremely flexible and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional , keeping updated what is going on with parts and status of delivery.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Marissa was very helpful and communicated at each point very clearly and answered my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks nice, excellent communication and explanation of processes
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I cannot rave more about Marissa. She was amazing and the most helpful person I talked to during my process after getting hit by another driver. Everyone else was amazing and so nice. I felt like the process was very efficient and I didn't feel a need to call and ask for updates, because Marissa and the other employees were sending updates daily. The car itself looks amazing too, very happy with all the repairs and how skilled everyone was. I've already recommended the location to others who may need repairs, solely on my great experience with Marissa.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super satisfied with the services at Kaizen. Marissa was so helpful, knowledgeable, and communicative. After getting hit by a 16 yr old running a red light and not having a vehicle, she was insanely helpful and calming. They were able to take me in day of, where I had called 5 other shops and they couldn't do an estimate for 2-3 months. They did an amazing job on my 4runner. Once they got parts in, they were very quick and efficient to complete the vehicle. Couldn't say more thank yous to Marissa and the other girls because they made the process so smooth and decreased my stress majorly. Couldn't recommend this location more. Ariana
Customer Service - 5.0/5.0 -
Read prior comment. Marissa was AMAZING!!!! I could've easily had the worst experience ever and she nipped that quickly.