Kaizen - Northglenn East

4.9 (1,234reviews)
97%
10555 Irma Drive,  Northglenn,  CO  80233

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,234)

My Experience

I am very satisfied with Kaizen Northglenn East the people is to friendly and they know what they doing very helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciated the customer service, repair (though I’ve only driven for approx 3mi since I picked it up) and the car wash with detailing. Thank you so much!

Likely to Recommend

Repair Quality

Everything was great!

Customer Service

Returned Clean

My Experience

Thank you , very pleased everyone did an awesome job. Looks brand new. Very professional done. Thank you !

Likely to Recommend

We'd tell anyone needing auto body repair to go there.

Repair Quality

Very satisfied, did an awesome job on my moms car looks beautiful. Thank you ! 👍😊

Customer Service

Awesome job on my moms car, it looks wonderful! We couldn't be happier!

Returned Clean

My Experience

Everybody was amazing and very helpful with my experience and I will you doing business with you again one day because how well I was treated thank you

Likely to Recommend

Repair Quality

Everything was repaired right on time like they said it was supposed to be so I have nothing to complain about definitely will be doing business here again

Customer Service

It's like the car accident never happened no complaints

My Experience

Likely to Recommend

Repair Quality

Finished work looks great; Shop kept me up to date on the entire repair process; And they were able to finish ahead of schedule - Marissa was extremely helpful

Customer Service

Marissa and everyone else were extremely helpful

My Experience

Thank you great job appreciate it

Likely to Recommend

Very professional and excellent body repair company

Repair Quality

My wife and I appreciate what travelers did for us in a timely manner when it came to repairing our vehicle and getting us a very nice rental car thank you so much for helping us and taking care of us. It’s appreciated very much.

Customer Service

They were very professional and extremely good at their jobs. Appreciate them. They also did an amazing job on our vehicle.

Likely to Recommend

Repair Quality

Great service! The agent did a excellent job on following questions during the rental period.

Customer Service

Great service! The agent did a excellent job

Returned Clean

Likely to Recommend

Repair Quality

The owner Travis was very disrespectful to me he put he’s hand up to me (saying in other words to talk to the hand expression) and walked away from me while I was talking to him at one point and when I told him I wasn’t pleased with the job he immediately kept saying over and over that that’s how it’s supposed to look like, kept walking back and forth and kept arguing with me. I looked at the bumper throughly and seen scratches on the new bumper which I pointed to him and he said there wasn’t any. Also one of the plastic flaps for the tires was loose and also showed it to him and the one end of the bumper where it got hit was noticeable that it had a obvious gap on it and on the other side was to tight that a corner was sticking out of it where the bumper sits. He kept perusing to argue with me outside for a good hour. After all that he did buff the scratches and tried to adjust the bumper a little better. He did not listen at all of my concerns. He was not professional at all towards me. And not once did he apologize. It was the worst experience with the customer service and the work.I feel I shouldn’t have been treated in that way.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I felt like special time and attention were provided throughout the process.

Customer Service

Both Amy and Joey were excellent in communicating and explaining the repair and process.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work. Done ahead of schedule! They even cleaned up the inside of the car! Very happy with all of the work.

Customer Service

My Experience

Great job and fast.

Likely to Recommend

Good job!

Repair Quality

great job! Thank you

Customer Service

Great job performance and fast and courtesy.

Likely to Recommend

I will definitely be recommending kaizen to family and friends!

Repair Quality

The office staff were all very kind!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks brand new!

Customer Service

Returned Clean

My Experience

Appreciated the text updates. Also liked the ability to leave rental car at Kaizen.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and honest quote. Extremely satisfied with the customer service all the way around. My truck was returned earlier, which helped with early rental return. The work done on the Tacoma was done right. Would definitely come back in the future and recommend Kaizen to family and friends. Thank you!

Customer Service

My Experience

Yes my 2014 Chevrolet was dropped off on 3/7/23 @ 9:00 am, pickup 3/9/23 @ 5:00, very surprised that it was done so quick, plus she looked amazing!! Thank you to all @ Kaizen Team !!!

Likely to Recommend

I feel I get great service here.

Repair Quality

I thought the repair looked fine.

Customer Service

The ladies at the shop are super!

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service, and quickly repaired.

Customer Service