Kaizen - Northglenn East
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did not have a big repair, but the work done was quick and good
Customer Service - 5.0/5.0 -
Very friendly staff, provide updates regularly, quick turnaround. Thank you
Returned Clean
My Experience - 5.0/5.0 -
Tara was fantastic to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tara is amazing. She is an excellent communicator and took care of my Collora, so I didn't have to worry about a thing. Thank you, Tara. You are the absolute best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tara was great. And I appreciate the quick fix for the dead taillights.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am completely blown away by the service I received at Kaizen. They turned what was a stressful situation with my car being hit by a semi truck taillight into such a seamless process. From the moment I submitted my All State Claim I received a call from Kaizen to get my appointment set up to assess the damage. They had a rental car waiting for me from Enterprise when I arrived (I have rental car coverage through my insurance), they arranged the whole thing. I didn't have to call Enterprise to set anything up and the convenience of everything was amazing. I was given an estimate for how long everything would take the first day I dropped off my car and kept informed throughout the entire process. Best of all, I only had to drop off my rental car at Kaizen and could pay my deductible straight to them instead of having to deal with my insurance. I was pleasantly surprised to see my car washed upon arrival to pick it up. I would absolutely recommend Kaizen to anyone looking for car repairs. They paid great attention to detail, made me feel like a valued customer, and were friendly and communicative through the whole process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, I recommended them to everybody I saw at work today. Service was quick, fair, I understood everything that was happening, and friendly. Dropped my car off Wednesday night and it was ready to pick up Friday by lunch. Couldn't ask for a better experience. 100%, five stars, 10 out of 10 everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an incredible experience at Kaizen. They were helpful, prompt and proactive. I 100% would go back and recommend. The Time frame they gave me was spot on even though it seemed ambitious. They truly are professionals.
Customer Service - 5.0/5.0 -
Wonderful customer service. They were very honest about when I should drop my car off by, called the rental for me. Clear communication and just generally made it easy. From the estimate, to the drop off, to the pick up. Every step I was impressed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen was amazing! Even when my car through some unexpected hiccups into the process, they were so communicative and provided very clear information every step of the way.
Customer Service - 5.0/5.0 -
Kaizen was amazing and if I have any further work that needs to be done, I will absolutely come back. I'm so happy with not only the work that was done to the vehicle, but the care and kindness that was shown to me by staff.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff, great communication, was done quicker than anticipated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen delivered their promise. Tara updated me everyday regarding the job done on my Chevy Tahoe. I am glad I chose Kaizen Northglenn East for repairs on my car. Thank you Kaizen Northglenn East staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am thankful to Kaizen Northglenn East for the repairs on my Chevy Tahoe. I am very satisfied with the job done. I recommend Kaizen Northglenn East because I trust the staff especially their customer service. I received text everyday with daily updates on the process of my car repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tara and the team did a really well job I appreciate their support 🥺
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It has been great working with Kaizen and they had apprised me with the status updates regularly and ensured the fixes are done with utmost care
Customer Service - 5.0/5.0 -
Tara was specifically so responsive and kept me up to date with all the dates
My Experience - 5.0/5.0 -
Job was done quickly and efficiently. Happy with the results & grateful for the communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated how quickly they were able to get my car repaired and that I got text message updates about the process. I also really appreciated being shown the work that was done and everything was explained so I knew what was replaced.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great work and communication from Tara and this shop in general
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Kaizen made a tough situation very simple. Kyle & team were great with keeping me in the loop and making this as painless as possible. Always a good experience here.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team did a solid job. Whole process was very straightforward, Tara and her team were amazing. Special shoutouts to Will for the craftsmanship. Overall, I’d definitely comeback.
Likely to Recommend - 5.0/5.0 -
Yes we will offer to my friends about Kaizen shop
Repair Quality - 5.0/5.0 -
Kaizen did good work for customers.. Friendly and helpful..
Customer Service - 5.0/5.0 -
Perfect.. Nothing to concern