Kaizen - Northglenn East

4.9 (1,234reviews)
97%
10555 Irma Drive,  Northglenn,  CO  80233

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,234)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kyle was great to work with! He kept me updated on my car repairs progress and was super helpful and friendly! The lady at the front desk is also super sweet and welcoming( I’m so sorry I do not remember her name).

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Customer Service

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Customer Service

Returned Clean

My Experience

They were quick and they made the process easy in the car came out looking like new

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Repair Quality

Margery do great work

Customer Service

Returned Clean

My Experience

I felt the communication was beneficial, and I appreciated it.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Vehicle was not cleaned, polish compound left in multiple places. Head lights are off 6” over 5’

Likely to Recommend

Repair Quality

Well…the car was not ready when told it would be. The “wash” was terrible, streaking and still wet. Really didn’t seem to be a job of pride!

Customer Service

Likely to Recommend

Highly recommend

Repair Quality

Kyle was wonderful. Kyle communicated with all the procedures taking place with my vehicle. I will highly recommend Kaizen. Staci

Customer Service

Returned Clean

My Experience

Great experience with quality and knowledgeable staff. 100% satisfied with Kaizen. I will use them in the future if need be.

Likely to Recommend

100%

Repair Quality

Service and professionalism was above and beyond what I expected.

Customer Service

Staff was pleasant and very informative.

My Experience

Likely to Recommend

Repair Quality

Very good job

Customer Service

Returned Clean

Likely to Recommend

Well, in a nutshell, frankly, kyle just needs to be a nicer person in my opinion like I said the job was done fine.But he just really put me off when I first went in there.Basically, he just needs to be nicer in my book

Repair Quality

The finished product looks okay but I almost didn't use you guys because I was so disappointed with the guy who did the estimation with Kyle. Don't get me wrong. He was nice when the job was done. But when he was doing the estimate I was so put off, I almost took the car and left. If I can give you any kind of advice. I would tell Kyle to be nicer to the people he's dealing with when he's doing the estimate.

Customer Service

The finished product looks okay but I almost didn't use you guys because I was so disappointed with the guy who did the estimation with Kyle. Don't get me wrong. He was nice when the job was done. But when he was doing the estimate I was so put off, I almost took the car and left. If I can give you any kind of advice. I would tell Kyle to be nicer to the people he's dealing with when he's doing the estimate.

Returned Clean

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Repair Quality

Customer Service

Tara is great!

My Experience

Everything went great.

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Repair Quality

Kaizen was easy to work with. The staff is very friendly and knowledgeable.

Customer Service

They were easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

They are easy to work with. The entire staff was professional. Tara was amazing to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

All of the employees were extremely courteous and explained every aspect regarding the repair of our vehicle. Awesome job and very quick. They even took care of the rental return. I hope we don’t need your service again but would trust them again in a heartbeat kudos to you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience was very satisfactory they did an excellent job repairing my Cadillac

Likely to Recommend

Repair Quality

They did an excellent job. I’m very happy with the work.

Customer Service

They were very knowledgeable and I enjoyed working with them

Returned Clean