Kaizen - Northglenn West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything done very professionally
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Likely
Repair Quality - 4.5/5.0 -
Very good
Customer Service - 4.5/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very appreciative of the consistent communication once repairs were underway. Technicians did a great job and my car is looking as good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Headlamp is a used piece of junk. Pitted and ugly. Very disappointing
Likely to Recommend - 3.5/5.0 -
I would recommend Kaizen with some reservations. The administrative staff provided very good customer service, communication and follow-through throughout the repair. However, based on my experience with the off-center steering wheel after pickup, I believe stronger post-repair testing and final quality-control inspection are needed before a vehicle is released.
Repair Quality - 3.0/5.0 -
The vehicle was clean and the repaired rear window looked good at pickup. However, shortly after leaving Kaizen, I discovered that the steering wheel was noticeably off-center, despite being told the vehicle had been test-driven and was good to go. I drove directly to Grand Kia, where the steering-wheel alignment was corrected at no charge. This should have been identified during the post-repair test drive and final quality-control inspection.
Customer Service - 4.5/5.0 -
The administrative staff were courteous, professional and helpful. They communicated with me throughout the entire repair process from start to finish, with good follow-up and follow-through. I appreciated their consistent communication and assistance. My concern with the steering-wheel alignment relates to repair quality and final quality control rather than the customer service I received.
My Experience - 5.0/5.0 -
The customer service was very pleasant and friend, and the constant updated was very reassuring. The communication is a good customer service quality for any business. Would recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They had great communication for every step.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks beautiful. I appreciated the frequent updates on the work. The people are met were courteous and professional.
My Experience - 5.0/5.0 -
Estoy muy satisfecho con el excelente trabajo, mi coche se quedó como nuevo. Estoy muy contento y agradecido.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was done professionally good job
My Experience - 5.0/5.0 -
My car was fixed promptly and it was professionally done. Very happy with the service. Everybody was courteous and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was fixed with no problems. Everyone was fantastic to work with!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were fast and did quality work. Communication was great, received daily updates.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job & done sooner than expected .