Kaizen - Redlands
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alan C. did amazing I am so happy!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would give a 15 if possible. Alan is honest, and cares about his customers. He had an estimate the very day I came in and offered options that helped with the price. I was kept informed of the progress and my car was ready days earlier than expected. The waiting area is clean, quiet and comfortable with good coffee and cold bottled water. My car looked brand new when I got it back thanks to Alan's extra attention to it. Kaisen works with honesty, quality and thoughtfulness of the customer, something you don't see much these days. I'd definitely recommend Kaisen 100% !!. Thank you Alan for a great job!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Kaizen to anyone who needs their car repaired.
Repair Quality - 5.0/5.0 -
I am highly satisfied with my repair. It was an eye sore and now, it looks like new!!! I appreciate the car detail, that's going above and beyond. Thank you Alan and your team for an amazing job and for staying in frequent contact. THANK YOU!
Customer Service - 5.0/5.0 -
Alan was fantastic—helpful, efficient, and thorough. He made the repair process effortless and stress-free. He guided us every step of the way and followed up afterward to make sure everything met my expectations. Truly great service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a great job, very satisfied with with what they’ve done to my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alan has excellent customer service fixed my car within 2 days really fast service would definitely recommend to friends and family.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The problem was with the delays on the Enterprise Rental as I was late to a doctors appointment due to the Rental Car Company's Slow Service - not the Body Shops
Repair Quality - 5.0/5.0 -
They were amazing in their ability to respond to my extra concerns and additional issues
Customer Service - 5.0/5.0 -
They really worked to coordinate everything with me efficiently
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Happy with the results
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There was a fish eye in one spot, but not very noticable
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional job and service
Repair Quality - 5.0/5.0 -
Professional service
Customer Service - 5.0/5.0 -
Professional service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a fantastic job on my truck and Alan Cervantes was awesome, he showed me what had to be done and kept me updated frequently. He even gave me a ride to and from. I wrote on my google review that I could not be happier with the whole experience
My Experience - 5.0/5.0 -
We appreciate the great customer service and quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were hospitable and help me with all my needs
Customer Service - 5.0/5.0 -
They were hospitable and help me with all my needs
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the repairs to my vehicle. Professional and courteous staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work
Customer Service - 5.0/5.0 -
Courteous and professional
My Experience - 5.0/5.0 -
They did a fantastic job. It honestly looks better than NEW. Very happy with their work, attention to details and friendly attitude.
Likely to Recommend - 5.0/5.0 -
Best in class !
Repair Quality - 5.0/5.0 -
Everyone from front desk to management were very helpful and professional in dealing with my vehicle. I would strongly recommend them to all of my friends and family.
Customer Service - 5.0/5.0 -
Service was good from first visit to completion of my vehicle. They were timely with updates and final completion of vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will gladly support and Refer Kaizen Collision of Redlands
Repair Quality - 5.0/5.0 -
I want to thank Kaizen Collision of Redlands Ca ..for their Professional Customer Service. Especially to JAHAN who is Company Representative of Kaizen..without him I wouldn’t have a Referral to Alan Godinez General Manager at Redlands ..and especially His Staff from his Secretary and Technicians.. they where helpful on Repairing and to quickly returning my Vehicle to me …the work that was done was Fantastic..my Vehicle looks new again and to the thanks to Kaisen Collision of Redlands ..thank you again from the Palacio Family.
Customer Service - 5.0/5.0 -
I have nothing but to give Kaizen Collision A 10 all day long
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the work I was satisfied with the work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes I'm satisfied with my work on my truck thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very friendly and they did an amazing job fixing my car. I would highly recommend other people to go to them to get their cars fixed.