Kallemeyn Auto Rebuilders, Inc
In operation 91 years.
Through four generations, the Kallemeyn family has faithfully served the Southwest Chicago suburbs with the utmost dedication to delivering top-tier automotive repairs. We hold our heritage in high regard and take pride in the trust we’ve fostered over the years through our commitment to repairing your vehicle. We value honest customer communication, attention to detail and getting you back on the road safely. When it comes to comprehensive collision repair the Kallemeyn team has you covered.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
There was absolutely no transparency in the balance I owed once my repair was completed. I was referred to you after another repair shop wanted me to pay my deductible upfront to order the part needed for repair. I contacted my insurance and they assured me this was improper procedure. I explained to them I have never paid a deductible in any auto repair that I needed thus Your shop was referred. I also explained this to Selena (I believe that's her name) at your shop. I explained that I was looking for a local shop. She was extremely nice and empathic with my concerns. Not once did she mention, I would be responsible for an out of pocket deductible. When the front desk clerk, (with the very slight passive aggressive tone) called to inform me that my car was ready for pickup, she did not inform me there was a balance. I actually called back to ask if my oil change had been performed since she did not mention it. Neither time did she indicate I had a balance due at time of pickup. No transparency in the amount owed. I asked for an oil change. There was partial transparency in that request. I would have to pay out of pocket. But another failure in explaining cash vs credit. Imagine my surprise when I arrive to pick up my vehicle (and after Enterprise left) that I owe $450+ and if I use a credit card, there is a whopping fee! Now I'm stranded. Can't go get cash. Can't even use a different credit card. And all because NOBODY BOTHERED TO TELL ME I HAD A BALANCE PRIOR TO MY ARRIVAL. IMO, this was intentional. Had it been explained to me in the very beginning that I would have an out of pocket expense for my repair , I would have taken my auto to a different shop. I regret now that I didn't. It cost me more to stay locally. In the event, I ever need a car repair, it will not be completed here. I don't even know if you did a good job because I can't get past the financial deception. This was no better than a bait and switch. The biggest problem I have is, Selena, and I talked about this very thing when I brought my car in for repair. Had she been upfront with me, I would not have selected your shop. Please, do not respond to me, with I'm sorry you had that experience. I had this experience because you caused this experience.
Customer Service - 0.5/5.0 -
There was absolutely no transparency in the balance I owed once my repair was completed. I was referred to you after another repair shop wanted me to pay my deductible upfront to order the part needed for repair. I contacted my insurance and they assured me this was improper procedure. I explained to them I have never paid a deductible in any auto repair that I needed thus Your shop was referred. I also explained this to Selena (I believe that's her name) at your shop. I explained that I was looking for a local shop. She was extremely nice and empathic with my concerns. Not once did she mention, I would be responsible for an out of pocket deductible. When the front desk clerk, (with the very slight passive aggressive tone) called to inform me that my car was ready for pickup, she did not inform me there was a balance. I actually called back to ask if my oil change had been performed since she did not mention it. Neither time did she indicate I had a balance due at time of pickup. No transparency in the amount owed. I asked for an oil change. There was partial transparency in that request. I would have to pay out of pocket. But another failure in explaining cash vs credit. Imagine my surprise when I arrive to pick up my vehicle (and after Enterprise left) that I owe $450+ and if I use a credit card, there is a whopping fee! Now I'm stranded. Can't go get cash. Can't even use a different credit card. And all because NOBODY BOTHERED TO TELL ME I HAD A BALANCE PRIOR TO MY ARRIVAL. IMO, this was intentional. Had it been explained to me in the very beginning that I would have an out of pocket expense for my repair , I would have taken my auto to a different shop. I regret now that I didn't. It cost me more to stay locally. In the event, I ever need a car repair, it will not be completed here. I don't even know if you did a good job because I can't get past the financial deception. This was no better than a bait and switch. The biggest problem I have is, Selena, and I talked about this very thing when I brought my car in for repair. Had she been upfront with me, I would not have selected your shop. Please, do not respond to me, with I'm sorry you had that experience. I had this experience because you caused this experience.
Likely to Recommend - 5.0/5.0 -
See above.
Repair Quality - 5.0/5.0 -
I was highly impressed with my contact: Salina. She has a great disposition and personality. As for the vehicle repairs, I am satisfied. Moreover, I was highly pleased to find that my vehicle was returned with an interior detail job. I was not expecting that. I've been a customer of Kallemeyn Collision for the past seven years but I think the company may have switched owners / management. I highly recommend them for your vehicle needs. Note: Fr. Ralph was not able to take care of his vehicle in person due to his disability / condition. Everything was taken care of by: Deacon Gary Michael.
Customer Service - 5.0/5.0 -
See above.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs turned out great! Paint looks perfect.
Customer Service - 5.0/5.0 -
Service was great. Juan was a pleasure to work with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This specific location and to Damian!
Repair Quality - 5.0/5.0 -
My car repairs were superb! My car came back to me brand new and cleaned! Gabe did a fantastic job on my repairs and even honored a minor, last minute request that I made at pickup (on the spot). Damian did a fantastic job explaining the repairs to me and making me feel comfortable with the work that was done. I appreciated Gabe and Damian showing me the replaced parts where possible. We had looked at the old parts together so it was great to see the replacements!
Customer Service - 5.0/5.0 -
Damian was the absolute best part of my experience! When I arrived for my estimate, I was nervous about the damage but Damian was so calm that I was able to relax. He was honest about the damage, but presented it in a way that didnt make me feel overwhelmed. I trusted his expertise but most importantly, trusted him as a person which is ultimately what made me choose Kallemeyn for my car work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible! Second time in the past year we have had our SUV repaired. Experts at what they do - from the receptionist, Damien our estimator, the people doing the repairs - treated like we are family and with such kindness. Thank you, Kallemeyn!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend, the service and work was great.
Repair Quality - 5.0/5.0 -
During the repairs Damien kept me updated and the work was completed on the date he stated. The car looked great after the repairs.
Customer Service - 5.0/5.0 -
All personnel were friendly, efficient and professional .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very easy to work with, did a excellent job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me updated step by step.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I think they do good work and I returned because of their reputation. I have had positive experiences with Kallemeyn.
Repair Quality - 5.0/5.0 -
They have been very accommodating to my schedule.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Juan was professional and knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly people and efficient service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The process was very smooth: scheduling drop off, Initial inspection, communication, car pick up.
Customer Service - 5.0/5.0 -
Customer service was great. Very detail oriented and thorough.
Returned Clean
My Experience - 5.0/5.0 -
Did a great job everything was fixed properly.