Kenwood Auto Body - Gaithersburg

4.8 (1,932reviews)
95%
19310 Woodfield Road,  Gaithersburg,  MD  20879

In operation 35 years, 12 years at this location.

Kenwood Auto Body is a full-service auto body repair facility, family owned and operated for over 30 years and counting. We repair ALL makes and models and work with ALL insurance companies. Our goal at Kenwood Auto Body is to restore your vehicle to pre-accident condition or better while providing our customers timely, affordable and high quality repairs. For as long as you own your vehicle, you can be assured your repairs at Kenwood Auto Body are guaranteed. We are proud to offer a Lifetime Guarantee on all our work and will stand behind anything we repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,932)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional and friendly staff, and exceptional repair work that often leaves vehicles looking brand new. Many highlight the proactive and frequent communication through text messages, emails, and phone calls that kept them informed at every stage of the repair process. A notable number of customers appreciated receiving their vehicles ahead of the promised completion date, along with complimentary interior and exterior cleaning. While the vast majority of feedback is highly positive, some customers noted areas for improvement directly from their experiences, including occasional delays in repair timelines, inconsistent communication in a few cases, and minor issues discovered post-pickup. Overall, the shop demonstrates a strong commitment to customer satisfaction, quality craftsmanship, and transparent communication.
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"... along the way. My car came back looking brand new. The workmanship was flawless. What really stood out was their attention to detail and commitment to customer ..." Read more
"Technicians went above and beyond with repairs on my vehicles. We chose Kenwood three times because of their excellent ..." Read more
"... I was well informed throughout the whole process. I am completely satisfied with the repairs." Read more
"Im extremely pleased with the results! First rate!"
"Excellent service plus amazing body work. If my car could talk it would give you a big hug ..." Read more
"... the whole process was smooth from start to finish. I was kept updated every step of the way, which gave me a lot of peace of mind. The team is ..." Read more
"Had to email a week after I dropped off the car to confirm it was even being repaired and to get ..." Read more
"the repair was delayed by at least 1 week. had to call multiple times to get status and they are still waiting for parts to finish the ..." Read more
"Excellent communication throughout the process"
"Fabulous service! They kept us informed every step of the way. Super friendly and helpful"

My Experience

My Experience

Timely, high quality repair and appreciated the text updates

My Experience

The body work repair is beautiful! And the car was clean and washed. Thank you!

Likely to Recommend

Repair Quality

The repair was done beautifully, and the car was cleaned inside and out afterwards. Thank you for your fine service.

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Did not repair all damage was missing one dent even after told at initial consultation

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Did not called once to provide a status of vehicle or timeline of service.

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Repair Quality

Very happy; excellent service.!!

Customer Service

Returned Clean

My Experience

Thank you and I would like to say your staff was very helpful and in answering any concerns or questions or advice I had.. Your team was pleasant and polite which makes it easier for the customers. One concern I had, though I know they’ll have to wait for parts, I felt it took a bit too long. I apologize if I do not know what it takes! Overall I was happy with your service. Thank you and best wishes to all. Kalyani .

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Repair Quality

The people at Kenwood were very attentive and provided updates periodically throughout the repair. Thank you Richard and the staff for the amazing help.

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Returned Clean

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Repair Quality

Did a good job, excellent communication throughout the process and car and as ready sooner than expected.

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Good job

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Great Job

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Repair Quality

Great job 👏

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Returned Clean

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Repair Quality

Side view mirror was not properly painted

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Richard did is great job and communicated well with me.

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My Experience

Great service, took less time than promised

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