Kniesel's Collision - 18th St
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks great
My Experience - 5.0/5.0 -
Car looks fantastic- wonderful job - thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
They did a great job.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark was very helpful navigating the repair process. He was sure to keep us up-to-date with the repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
These guys are world class at what they do. From Lisa holding down the office to Mark and the guys that do the work. No one does it better. The paint and color is flawless and I’m extremely grateful for their dedication to excellence. No other shop will touch my vehicles. Thanks guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We won't take our cars anywhere else!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great! Good communication- set honest expectations- the work is good.
Customer Service - 5.0/5.0 -
Cool people
Likely to Recommend - 5.0/5.0 -
already did a referral in-fact the person who hit me was given a referral
Repair Quality - 5.0/5.0 -
Once I reached out to Kniesal their response was immediate. I scheduled my appraisal appt and returned the same week to drop off my car. within 9 days my car was repaired, Infact Tyler did an extra step which was much appreciated Thank you to the team! i will refer the Company with high praise.
Customer Service - 5.0/5.0 -
The team was very responsive. Tyler kept me abreast to the progress. My car was complete in less time than anticipated! Thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely pleased with the results. The level of customer service is top tier. Thanks guys and Lisa.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your work is truly valued. It is reassuring to know we can rely on your team in the event of an unforeseen accident. The repairs surpassed our expectations, and the quality of workmanship was excellent. Thank you for delivering such professional service.
Customer Service - 5.0/5.0 -
The communication with Tyler and Lisa made the entire experience stress free. It was smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service provided by Lisa office and Mark! Will strongly recommend.
My Experience - 5.0/5.0 -
Tyler is the go-to guy. He did an excellent job keeping me in the loop with my car repairs.
Likely to Recommend - 5.0/5.0 -
100% if you can afford it!
Repair Quality - 5.0/5.0 -
Tyler and the lady at the front desk, (Lisa?), were both very pleasant to work with. I couldnt ask for a better service.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Appreciate Mark’s assistance and communication through the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great. Lisa, Mark and Jason were fantastic. Dropped off my car and they had the rental car company pick me up. They kept me informed on how the repairs were progressing. 4 days later I picked up my car and dropped off my rental. My car looked brand new. I'm extremely satisfied.
My Experience - 5.0/5.0 -
Kind Professional Great work Prompt repairs