Kniesel's Collision - 18th St
Est. 1968 Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and The Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tyler and Jason were very helpful. They informed us of the repair process and kept us updated on the repair progress. We previously had trouble with another repair service, but those at Kniesel’s explained the faulty repairs and corrected the faulty job. We highly recommend their service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied . Job well done. Even took care of previous body shop’s botched job.
Customer Service - 5.0/5.0 -
Staff are friendly and helpful.
My Experience - 5.0/5.0 -
Tyler and Lisa were both very helpful throughout the entire process. They kept me informed and my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second car I have brought to Kniesel's for repair. Account Manager Tyler Espinosa made the process very easy for me from start to finish. He worked directly with my insurance and even facilitates a car rental, if needed. Less phone calls for me makes it hassle free. He kept me informed and offered recommendations since this repair was over my head and the repair looks great. SZ
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No other comments
Repair Quality - 5.0/5.0 -
Yes would recommend to anyone
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
No complaints. Friendly and thorough staff. Taylor did a great job keeping me informed through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Tyler kept me updated on the progress of my repairs. Lisa was very helpful with paperwork. I also appreciated being able to leave the rental car at the shop when I picked up my vehicle. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tyler was incredibly helpful and the car looks fantastic. The repairs were done faster than expected which was the cherry on top!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tyler was so helpful and kept me informed through the entire process. Thank you all so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Perfect
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
I used to do windshield repair for the original Kniesel’s on. I think it’s on San Juan Ave. or sunrise and back then you were known for being high-quality auto body repair shop and I see that things have not changed since then you’ve kept it up good for you guys, it’s not easy to do.
Repair Quality - 5.0/5.0 -
Again I want to thank you for having clean my car up so nicely I noticed that immediately and the work that was done is quite good. I am very happy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team including admin and service were great to work with and kept us informed of progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communicative and kind. Very helpful and did a good job job on car.