Kniesel's Collision - Auburn
In operation 6 years.
Est. 1968, Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me informed every step of the process. The car looks magnificent, 10 out of 10 stars!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had the best experience! Everyone was very nice! The service was fast and they even cleaned my car! I would recommend them to everyone! Thank you!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Over 35 years ago when we were in the insurance business, we started using Kniesels. They never disappointed us and all that 35 years with all of our clients and they continue to this day. They are our number one body shop! We recommend them to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our vehicle looks great.. Super great and done work fast.. wonderful customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks so great!! Repair work was done super fast.. took care of the rental, gave me updates.. super friendly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept informed regarding the vehicle repairs and all personnel were polite and friendly. The detailing (cleaning/waxing) of the vehicle was A+. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They even detailed the complete vehicle and the staff was very helpful and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. My car looks new.
Customer Service - 5.0/5.0 -
Excellent communication on status.
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication, and professional work! Did not expect my truck to be cleaned inside and out! Fantastic team and would recommend to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, quality work and certainly didn't expect my vehicle to be detailed inside and out before returning!
Customer Service - 5.0/5.0 -
Very friendly and considerate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was great, they went above and beyond expectations. We are very grateful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job, they were very friendly, and informative. Very good customer service!
Customer Service - 5.0/5.0 -
Very informative, and flexible with our schedule. No complaints!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very much enjoyed my chats with Haley at the front desk. And thanks for the pen!
My Experience - 5.0/5.0 -
Great experience. Great customer service, quick turn around. Received extra touch up paint and they fully washed my car vacuumed and detailed. Amazing!!
Likely to Recommend - 5.0/5.0 -
Would totally recommend!!!
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0 -
Great service and communication
Returned Clean
My Experience - 5.0/5.0 -
From the initial phone call I made to the efficiency and quickness of the repair, everything about my interaction with Kniesel's was spectacular. Amazing customer service, everyone I spoke to was so kind, and I am so happy with the work they did. If I ever need another repair I will definitely return, and will confidently recommend Kniesel's to friends and family. I am thrilled with my experience, thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hello. Following up with you and your multiple requests for feedback. Let me share… When my car was available to pick up, it was raining heavily in Auburn. Literally the next day I got on a plane and left for the holidays. I return on the 10th of January. When I get back in town, I will have an opportunity to look over the car. I have no concerns or reservations regarding the quality of work that Kniesel has accomplished on repairing my car. That’s why I selected Kniesel. But I will follow up with feedback when I return to Meadow Vista and have an opportunity to look over the repair of my Ford edge. Thank you. David
Customer Service - 5.0/5.0 -
Great customer service and follow up.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good interaction, good results
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the staff, quality of service and repairs made to my car. Would highly recommend Kniesel's Auburn to anyone in need of their services.