Kniesel's Collision - Auburn
In operation 6 years.
Est. 1968, Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really appreciated their professionalism and the updates. I’d highly recommend this shop to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Replace my headlight that does not match and replace my turn signal that has moisture in it. To be honest, from start to finish I had a terrible experience. Too much to say here. I very rarely complain about service.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Dispute this experience I would recommend and I would continue to use Kneisels in the future. The repair work and color matching far exceeded other vendors.
Repair Quality - 4.5/5.0 -
Repair work was excellent. Cannot even tell the extent of damages the car endured. Color matching is impeccable.
Customer Service - 2.0/5.0 -
Communication, changes to estimates, repair timeline were far less than I would have expected from Kneisels.
Likely to Recommend - 5.0/5.0 -
Outstanding customer service and super fast turn around time on the repairs!
Repair Quality - 5.0/5.0 -
Outstanding customer service and super fast turn around time on the repairs!
Customer Service - 5.0/5.0 -
Outstanding customer service and super fast turn around time on the repairs!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Tom and Chris were personable, professional and helpful from start to finish. The work quality was great and I would highly recommend Kniesel's.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect body work😁I was also pleasantly surprised to find my truck interior detailed. THANK YOU EVERYBODY!!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely 100%
Repair Quality - 5.0/5.0 -
Took a bit longer than expected - but they did a GREAT job!
Customer Service - 5.0/5.0 -
Tom was very informative and kept me in the loop all along the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kniesel’s Collision at Auburn location does a fantastic job. I am so glad that they continue to perform at a very high level. I very highly recommend them for any body repair. And, I can’t praise their manager, Mr. Chad Tomlinson enough. He is very professional, pleasant and knowledgeable. He is a pleasure to deal with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
What a fantastic experience. In these COVID times parts are hard to get, Tom was able to get the parts needed to fix my Jeep. Thank you Tom and Kniesels.