Kniesel's Collision - Auburn
In operation 6 years.
Est. 1968, Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
In a heartbeat
Repair Quality - 5.0/5.0 -
Great service,attention to needs
Customer Service - 5.0/5.0 -
Always kept me informed
Returned Clean
Likely to Recommend - 5.0/5.0 -
The best…
Repair Quality - 5.0/5.0 -
Outstanding repair. Cannot tell it was done. Damaged area now looks like new. Car was ready as promised, and the cost was under that estimated. I could not be happier..
Customer Service - 5.0/5.0 -
Tom was great. Completely took care of my needs. Very easy to work with….
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job
Customer Service - 5.0/5.0 -
Friendly and efficient
Returned Clean
Likely to Recommend - 1.5/5.0 -
They did okay work. But when i picked it up, my ac wasn’t working and it was blowing constant cold before they repaired the truck. Took it back up to them because AC shop said it was piece that Kniesels replaced. They had the truck another 1.5 weeks and still they said the AC was failing. So i picked it up and took it back to my AC shop i know and trust. Kniesels instead of draining the Freon and AC fluid just kept adding more into the truck causing it to fail. The AC shop drained it all and recharged it and it works flawlessly. The shop said that Kniesels added almost 2lbs more of Freon into the truck causing almost full AC failure.
Repair Quality - 2.0/5.0 -
They did okay work. But when i picked it up, my ac wasn’t working and it was blowing constant cold before they repaired the truck. Took it back up to them because AC shop said it was piece that Kniesels replaced. They had the truck another 1.5 weeks and still they said the AC was failing. So i picked it up and took it back to my AC shop i know and trust. Kniesels instead of draining the Freon and AC fluid just kept adding more into the truck causing it to fail. The AC shop drained it all and recharged it and it works flawlessly. The shop said that Kniesels added almost 2lbs more of Freon into the truck causing almost full AC failure.
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It is just a little farther away than other shops but I am willing to drive for good service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tom is very informative and helpful throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job and great service!
Customer Service - 5.0/5.0 -
Manager Tom was very helpful and professional
Returned Clean
My Experience - 5.0/5.0 -
Quality work good communication. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire team was great, especially Chad.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chad is very good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a great experience at Kniesel’s. My husband and I were rear ended in our Porsche Macan, and the very first thing I thought was, “oh no! Tomlinson’s is no longer in business!!” But with a little research and talking to some friends we heard that they were keeping up with the reputation that Tomlinson’s had and everyone had great things to say about their work and service. It was all true. Chad Tomlinson did the estimate and got things rolling for us. The Porsche looks great! Highly recommend these great people!
Customer Service - 5.0/5.0 -
Great customer Service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If anything happens to anyone of my friend's card or my family's card I will be recommending them to you guys
Repair Quality - 5.0/5.0 -
There's a few spots but nothing to gripe about