Kniesel's Collision - Citrus Heights
In operation 58 years.
Est. 1968. Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was 12 out of 10 satisfied with the service I received. They made the entire process easy and stress-free from start to finish. Everyone was professional, communicated clearly, and kept me informed every step of the way, so I always knew what was happening with my car. They took the time to answer all of my questions and made sure I felt confident throughout the process. Their team truly went above and beyond, and I couldn’t be happier with the experience. I would highly recommend them to anyone needing service for their vehicle. Special thanks to Adam for the professional, painless experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Inspected car and found - then repaired-problems that could become a problem down the road. Staff is a courteous and caring. They really work at fulfilling t he insuranceguidelines to make it look like new
Customer Service - 5.0/5.0 -
Took care of my car quickly
Likely to Recommend - 5.0/5.0 -
I always recommend them. Every time.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very communicative and willing accommodate to my schedule. Adam was very professional and ensured to give me updates during the process. Front desk was very friendly and welcoming as well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an excellent job with great communication throughout the process.
My Experience - 5.0/5.0 -
Everyone that I worked with was great. It was super easy to work with Stephanie and my man Dylan was why I came here and why I will come back if I need to. Very happy with a job. Well done, thanks guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always recommend them to family and friends! Always have, always will
Repair Quality - 5.0/5.0 -
Sally looks beautiful!
Customer Service - 5.0/5.0 -
Dan, Keith, and Tommy! My guys! I love seeing them but I know they hate always seeing my car! Even so they take the best care of me. Makes the process so seamless. Dan always walks me through everything and answers my million questions I throw at him with such patience. Keith always is so sweet! Greets me with the best mood and enthusiasm it actually makes my day better. Tommy the behind the scenes man that I appreciate oh so much! All three of them work together with me so well and I never worry about my car when sally (my cars name hehe) is in their hands!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dan did a great job on my car. I would recommend him
My Experience - 5.0/5.0 -
Appreciate the timeliness, communication, and the car wash. Thank you