Kniesel's Collision - Power Inn

4.9 (2,998reviews)
99%
6211 Power Inn Road,  Sacramento,  CA  95824
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In operation 7 years.

Kniesel's Collision - Power Inn is a family-owned auto repair business that has been serving the Greater Sacramento communities since 1968. In October 2019, Kniesel's Collision expanded their operations through the purchase of Shanahan's Auto Body, welcoming their 8th location in the Sacramento area. As Kniesel’s Collision continues to grow, the company remains strongly rooted in the Kniesel family’s founding core values: The Golden Rule, Humility, Wow Customer Service, Integrity, Quality and Family. Kniesel’s is extremely proud of their business culture and is committed to upholding the company’s high standards for service excellence. This commitment has enabled the family business to stay relevant and current in an industry required to keep pace with automotive technology. The company has achieved this by investing in state-of-the-art equipment and top-level training for their team members, all while maintaining its personal touch.

Services
  • Free Estimates
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
Tesla
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Reviews (2,998)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, first-class, and returning vehicles to like-new condition. Communication was a standout strength, with staff proactively providing regular updates via calls and texts throughout the repair process, ensuring customers always felt informed and at ease. Timeliness was another highlight, as many vehicles were completed ahead of schedule. Customers appreciated the thoroughness of final walk-arounds, attention to detail, and the added touch of vehicles being cleaned inside and out. A few customers noted areas for improvement, including clearer explanations when repair timelines were extended, ensuring all repairs are fully completed before vehicle return, and checking vehicle interiors for cleanliness issues such as hard water stains. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... repairs to ensure I was completely satisfied. Overall, the staff was professional, friendly, and attentive throughout the entire experience. I would definitely ..." Read more
"Excellent customer service! Everyone was friendly, professional, and helpful throughout the entire process. They kept me updated and made ..." Read more
"Very fast work, but top notch quality or work that is very hard to find, and with my car is a EV, not that many shop car ..." Read more
"It was ready for pick-up earlier than estimated."
"... the shop handled my repair was unbelievable. What shouldve been a week long repair ended up only taking 2 days. I dropped off on Wednesday and picked up end of ..." Read more
"... did to the car. He was always really communicative. They said 6-8 days and the car was ready in 3. 5 stars and great service." Read more
"Delivered completed on the due date."
"Every change was communicated on the daily, no matter how small for awareness and or approval"
"... process went very smoothly from start to finish. My repair advisor kept me informed every step of the way, providing updates on the timeline, explaining which ..." Read more
"Repair is done, faster than quoted and communication was top-notch"
"Everything was done right communication was outstanding and the front desk staff were amazing wonderful team overall, 10 out of 10 I would recommend."

My Experience

My Experience

excellent service I would recommend anyone to go there. I have been there a few times and they've always done an excellent job.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

None

Likely to Recommend

Yes would recommend friends to this repair shop

Repair Quality

Good customer service

Customer Service

Good customer service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

I believe Jose and his team went above and beyond for me in repairing my car. The repair was in a timely fashion and the car looks great. I feel they listened to my concerns and addressed them all.

Likely to Recommend

Repair Quality

I was treated kindly and quickly. The staff were friendly and accommodating. I was struggling with medical issues and the staff worked around my schedule without any issues. I feel they went above and beyond to help me through this repair process. I would recommend them to all.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Victor did a great job!

My Experience

Vacter is nice person I have,he is so helpful,explain very well,fixed the car completely on time,thanks a lot

My Experience

Very nice and professional people. Imagine my surprise when I picked up my car, it was cleaned inside and out!! So very nice.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience coming here. Jose called and kept me updated with everything! I would recommend this place to anybody.. very professional and great work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The professionalism of everyone I interacted with, where on the phone or in person, was exemplary. Thank you for making the entire experience something we will long remember and comment on.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Victor went above and beyond.Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

And reccomended Victor Lee to help them.

Repair Quality

Victor Lee gave me excellent customer service, He went above and beyond to keep me updates on my Cat, He is awesome,

Customer Service

Excellent Customer Service,

Kept me Informed?

Yes

Ready on Time?

Yes

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