Kniesel's Collision - Shingle Springs

4.9 (3,990reviews)
99%
4031 Wild Chaparral Dr,  Shingle Springs,  CA  95682

In operation 58 years, 15 years at this location.

Kniesel’s Collision - Shingle Springs is a family-owned, state-of-the-art collision repair facility which serves the communities throughout El Dorado County. Our advanced technicians are factory-trained, aluminum and hybrid trained, and ICAR Certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • German
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Scion
Subaru
Toyota

Reviews (3,990)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, thorough communication, and timely repairs. Many highlighted the staff's professionalism, friendliness, and attentiveness throughout the repair process. Customers appreciated being kept informed at every step via texts and calls, with several noting repairs were completed ahead of schedule. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new and often detailed inside and out. A few customers noted isolated concerns such as missing parts, delayed updates, or minor rework needed, reflecting areas customers felt could be refined for an even smoother experience.
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"... Platinum to Kniesels to have collision repair performed. The entire experience was amazing! The quote was on the money and the repair was fantastic. Our questions were ..." Read more
"... with them and they contacted the rental company. Every employee I spoke to was professional and helpful." Read more
"The customer servicecare was outstanding."
"Wonderful staff and my car was fixed just as the day I bought it! 10 out of 10!"
"Every contact I had with Kniesels personnel was professional and customer oriented. Their facility is amazing ..." Read more
"I was thrilled that my car was reafy at least a week before the estimated time, saving me money on my car rental."
"... expected repairs to be at least one week or longer. We received car back in five days, early afternoon." Read more
"No it took another 6 days after initial estimate"
"Truck was to be complete 2 days earlier."
"It was done in a timely manner and whats more important is they did it right."
"... extremely satisfied, not only with the work itself, but the communication both that the front end and all the way through the process" Read more
"They took care of everything- working with the insurance company, fixing the car Damage and arranging a rental car. ..." Read more
"... issue is that the texting service was not correct. I was texted that my vehicle was almost done on a Friday morning, when in fact the vehicle needed to stay over all ..." Read more
"Communication was key!"

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My Experience

I'm completely satisfied that my needs were satisfied and working with Haley was a pleasure. Thanks again !

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Returned Clean

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We have used Kniesel’s services many times and they never disappoint. We are always so happy with the service and quality!

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Returned Clean

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Haley is the best!! Thank you for everything you did!!

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Best experience!

Returned Clean

My Experience

Everyone was extremely helpful and I received update throughout the process.

My Experience

Everyone was very nice and accommodating. Easy to communicate with and kept me up to date on everything happening. Work was done in a timely manner Our car is now in back to new shape. Their workmanship was great Very happy Would highly recommend

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Returned Clean

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They explained process and ordered all parts and then made appointment for work to be completed. Finished when they said they would

My Experience

Great communication. Very professional. Completed in a timely manner Work looks great

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Excellent workmanship and service.

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Kind friendly service. We were kept well informed on the progress of our auto.

Returned Clean

My Experience

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Friendly service and did a great job on my car.

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Returned Clean

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My Experience

Amazing service as always. I've had my car in several times and always received excellent service

My Experience

Great job. Thank you to Angel and you team.

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Returned Clean

My Experience

Communication was great, with updates on the progress of repair. Everything was handled well with USAA. Truck was completed on target date, which I appreciated very much. Team was great to deal with, very professional . All around great experience

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Brian and Terry are great to work with.

Returned Clean

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Our car looks beautiful!

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KNIESELS did an excellent job! They were very professional and timely.