Kniesel's Collision - Shingle Springs
In operation 58 years, 15 years at this location.
Kniesel’s Collision - Shingle Springs is a family-owned, state-of-the-art collision repair facility which serves the communities throughout El Dorado County. Our advanced technicians are factory-trained, aluminum and hybrid trained, and ICAR Certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- German
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent work all around. Brian was really great in all areas. Communication was timely and accurate. Car looked great when we picked up and it was finished early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quality work
Customer Service - 5.0/5.0 -
Everyone was great and my service rep Brian was awesome
Returned Clean
My Experience - 5.0/5.0 -
I'm completely satisfied that my needs were satisfied and working with Haley was a pleasure. Thanks again !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish I was welcomed and treaded with extreme professionalism. Upon entering the secretary offered me coffee or water and got Angel to appraise the damage. Angel went over everything and advised me of the estimate. The secretary at the front desk ( I forgot her name) got the paperwork in order and explained everything to me as to when the vehicle would be ready and estimated cost. I was in and out within 20 minutes. I had 3 estimates prior to going to your shop and the final cost was within $100.00 of the 3 estimate. I am totally satisfied with the workmanship and appearance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very much so!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Angel and Terry and entire staff were a pleasure to work with and very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Most definitely would recommend. Every staff person we encountered: Angel, Terri were helpful and professional. Kniesel is head and shoulders above other body shops I've worked with.
Repair Quality - 5.0/5.0 -
My car looks perfect inside and out.
Customer Service - 5.0/5.0 -
I worked with Angel. He was very professional, helpful, and responsive to every concern that came up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was pleasant, very helpful, and knowledgeable. It was an all-around positive experience. Thank you all for getting my car all repaired and even clean inside and out!
Likely to Recommend - 5.0/5.0 -
All the employees were friendly and explained what was going on.
Repair Quality - 5.0/5.0 -
The one thing is cost kept going up and up. I didn’t ask why the windshield had to be calibrated. Why did it?
Customer Service - 5.0/5.0 -
Brian was always available when I called. He answered my questions . I should have asked why was the windshield calibrated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service by great people! Had a paint blemish that was stored after it dried and they caught it and fixed as good as new. I highly recommend this company.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Over two weeks for scratches on the side of my car is bull
Customer Service - 1.5/5.0 -
This is the second time you pulled the delay b.s. with me. I wasn't going to come back but I gave you another chance. Not again