Kniesel's Collision - Shingle Springs
In operation 58 years, 15 years at this location.
Kniesel’s Collision - Shingle Springs is a family-owned, state-of-the-art collision repair facility which serves the communities throughout El Dorado County. Our advanced technicians are factory-trained, aluminum and hybrid trained, and ICAR Certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- German
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and communication. I felt like they really valued my time when I went in. It was super fast and easy. Highly recommend. Angel was my point of contact and he exceeded my expectations.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Terri and Angel were both great to work with. Repair was completed within the promised time frame and staff was great about communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the day of my accident, when I first met with Brian Yates, until I picked up my finished car today, the communication and customer service were over-the-top. Brian kept me updated as the repairs progressed, and it was finished ahead of schedule. My car looks like new! I will recommend Kniesel’s to any of my friends who need collision repair. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I interacted with at Kniesel's - Brian, Terri, and Haley, provided excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the staff did a top work and were very responsive to my needs
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and the repairs were perfection! I will tell all my friends and neighbors about the wonderful experience I had with Kniesel’s. Thank you again, Antonella
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
V e ry nice folks¡
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Commited to doing the job the best way they.know how
My Experience - 5.0/5.0 -
The communication was excellent keeping us informed of increased cost and updated on the timely completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication throughout the repair process
My Experience - 5.0/5.0 -
It was smooth and easy! I like Brians customer service . Very low key guy but communicated well and was super nice!
Likely to Recommend - 5.0/5.0 -
Yes because of Brian and the workmanship and ease to me I would recommend this company .
Repair Quality - 5.0/5.0 -
Brian did a great job and communicated well.
Customer Service - 5.0/5.0 -
Brian did a great job with his customer service.
Returned Clean
My Experience - 5.0/5.0 -
Kniesel’s did a wonderful job as always! Angel was in charge of helping me with my acquired services and did a fanatic job staying in touch with me throughout the process. The quick repair and turn around helped me get back in to my car in no time! Terri at the front desk was a pleasure to work with as well! She and Angel were both very welcoming and and very easy to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed with the entire process, from estimate to completion of repairs. Everything was communicated clearly and the job took less time than expected. I would highly recommend Kniesel's to anyone needing body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a great job repairing my vehicle. Haley was very understanding even when I showed some unwarranted frustration. Haley and Mike were very patient with me and showed top quality customer service. Thank you
Likely to Recommend - 5.0/5.0 -
We will highly recommend this repair facility to others.
Repair Quality - 5.0/5.0 -
Our car looks brand new again.
Customer Service - 5.0/5.0 -
Kniesel’s Collision did an excellent job repairing our car! They got us scheduled quickly and kept us updated throughout the repairing process and finished on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
While everyone I spoke with was very cordial, Hayley and Terry were specifically great to work with.