Mackin's 65th Auto Body

4.8 (1,819reviews)

98%

(503) 477-9693

5620 NE 65th Ave., Portland, OR 97218

98%

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5620 NE 65th Ave.
Portland, OR 97218

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Online Estimate

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About Mackin's 65th Auto Body

See Photos

5620 NE 65th Ave.
Portland, OR 97218

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

In operation 81 years, 11 years at this location.

Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 12:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Tesla

Call

Website

Reviews (1,819)

Sort By:
Newest
Rating

1,350 Customers Rated

5 Stars

63.9% Complete

(1162)
4 Stars

7.8% Complete

(141)
3 Stars

1.3% Complete

(24)
2 Stars

0.4% Complete

(8)
1 Star

0.2% Complete

(3)
< 1 Star

0.7% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for exceptional service quality, with many highlighting that repairs were completed to pre-accident or like-new condition. Communication was a standout strength, with frequent proactive text and phone updates keeping customers informed throughout the repair process. Timeliness was widely appreciated, with several customers noting repairs were completed ahead of schedule or within promised timeframes. Customers also valued the seamless coordination with insurance companies and rental car agencies. A few customers noted areas for improvement directly in their comments, including a desire for more proactive outreach rather than waiting for customers to follow up, clearer upfront timelines, and occasional cleanliness concerns such as dusty interiors or stains on doors. Overall, the shop earned strong recommendations, with customers highlighting trustworthiness, professionalism, and a willingness to go above and beyond.

Select to learn more

Service Quality
Timeliness
Communication

"... in at least 75 years of driving. These people go far beyond great." Read more

"Mackin is Tesla certified auto repair. They did a fantastic job. They were very communicative on status and the repairs were done to pre-accident ..." Read more

"Mackins went above and beyond from start to finish!"

"... Mackin auto body for anyone who needs autobody repair. Professional, timely, and excellent workmanship." Read more

"There are a bunch of error messages. You didnt check it out or you are not qualified to repair this car."

"They were VERY timely. Quickest repair job Ive ever gotten in my life. They put a rush on my vehicle ..." Read more

"... be another week. We had to scramble to adjust, so it would have been good to know it could be as long as 3 weeks early on rather than two weeks." Read more

"2 days ahead of schedule."

"Done early."

"... responses and kept me informed along the way and finished quicker than expected. Highly recommend" Read more

"Excellent communication throughout process and helped with car rental and insurance coordination - quality ..." Read more

"Again- I would have loved more proactive communication. When I reached out I always heard back right away. ..." Read more

"They were in constant contact with me updating me on what's being worked on and what the expected turnaround ..." Read more

"Excellent job, communicated at every step. Would recommend to anyone needing work on their Tesla."

"... certified auto repair. They did a fantastic job. They were very communicative on status and the repairs were done to pre-accident condition." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... in at least 75 years of driving. These people go far beyond great." Read more

"Mackin is Tesla certified auto repair. They did a fantastic job. They were very communicative on status and the repairs were done to pre-accident ..." Read more

"Mackins went above and beyond from start to finish!"

"... Mackin auto body for anyone who needs autobody repair. Professional, timely, and excellent workmanship." Read more

"There are a bunch of error messages. You didnt check it out or you are not qualified to repair this car."

"They were VERY timely. Quickest repair job Ive ever gotten in my life. They put a rush on my vehicle ..." Read more

"... be another week. We had to scramble to adjust, so it would have been good to know it could be as long as 3 weeks early on rather than two weeks." Read more

"2 days ahead of schedule."

"Done early."

"... responses and kept me informed along the way and finished quicker than expected. Highly recommend" Read more

"Excellent communication throughout process and helped with car rental and insurance coordination - quality ..." Read more

"Again- I would have loved more proactive communication. When I reached out I always heard back right away. ..." Read more

"They were in constant contact with me updating me on what's being worked on and what the expected turnaround ..." Read more

"Excellent job, communicated at every step. Would recommend to anyone needing work on their Tesla."

"... certified auto repair. They did a fantastic job. They were very communicative on status and the repairs were done to pre-accident condition." Read more

Brian (Tesla owner) reviewed 9/21/26

Martha (Infiniti owner) reviewed 9/11/26

The guys are so nice in the office and my QX60 looks great

The guys were great and my QX60 looks awesome

Great service

David & Hongya (Tesla owner) reviewed 9/4/26

Kellen (Tesla owner) reviewed 9/4/26

Loved the updates via text and the friendly staff.

John (Mercedes-Benz owner) reviewed 8/25/26

Becky (Tesla owner) reviewed 8/24/26

Alexander (Tesla owner) reviewed 8/20/26

Toren (Tesla owner) reviewed 8/9/26

Great work. Looks good as new. The Mackin team is excellent.

Kelli (Subaru owner) reviewed 8/7/26

Jason (Tesla owner) reviewed 8/3/26

Excellent job, communicated at every step. Would recommend to anyone needing work on their Tesla.

James (Toyota owner) reviewed 8/3/26

The car works perfectly and was clean and shiny inside and out when I picked it up.

Phone and text updates were appreciated

Jerry & Andi (RAM owner) reviewed 8/3/26

Michelle (Tesla owner) reviewed 7/30/26

Mackin is Tesla certified auto repair. They did a fantastic job. They were very communicative on status and the repairs were done to pre-accident condition.

Fantastic customer service. Kept me informed. Answered all questions.

James (Tesla owner) reviewed 7/20/26

Fred (Tesla owner) reviewed 7/17/26

The best auto body shop Iʼve delt with in at least 75 years of driving. These people go far beyond great.

Joseph (Tesla owner) reviewed 7/13/26

Robert (Tesla owner) reviewed 7/6/26

The customer service was excellent, and the work done on the car was fabulous. I would recommend Mackin’s Auto Body to anyone needing work done on their car.

Sarah (Toyota owner) reviewed 7/6/26

Great repair. Looks good.

I would have moved quicker updates and not had to call and texted myself so much.

Kevin (Tesla owner) reviewed 7/2/26

Adder (Tesla owner) reviewed 6/28/26

Amazing! Thank you!

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Mackin's 65th Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Mackin's 65th Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,819)

1,350 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?