Mackin's 65th Auto Body

4.8 (1,812reviews)
98%
5620 NE 65th Ave.,  Portland,  OR  97218

In operation 81 years, 11 years at this location.

Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,812)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, excellent communication, and impressive repair results. Many highlight that vehicles were returned looking brand new, with exceptional color matching and attention to detail. The team receives frequent commendation for proactive updates, keeping customers informed throughout the repair process without needing to follow up. Coordination with insurance companies and rental car agencies is frequently noted as a standout convenience. Timeliness is largely praised, with several customers noting repairs completed ahead of schedule. A few customers, based on their own comments, noted areas for improvement: some wished for more proactive outreach rather than having to initiate contact, and one experienced an unexpected extension to the repair timeline without advance notice. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
Select to learn more
"The best auto body shop Iʼve delt with in at least 75 years of driving. These people go far beyond great."
"Mackins is simply outstanding."
"Mackin is Tesla certified auto repair. They did a fantastic job. They were very communicative on status and the repairs were done to pre-accident ..." Read more
"Mackins went above and beyond from start to finish!"
"... helped with car rental and insurance coordination - quality work, looks like new, excellent color matching. Highly recommended and wouldnt hesitate to come ..." Read more
"They were VERY timely. Quickest repair job Ive ever gotten in my life. They put a rush on my vehicle because ..." Read more
"... be another week. We had to scramble to adjust, so it would have been good to know it could be as long as 3 weeks early on rather than two weeks." Read more
"2 days ahead of schedule."
"Done early."
"Fantastic customer service. Kept me informed. Answered all questions."
"Again- I would have loved more proactive communication. When I reached out I always heard back right away. Would ..." Read more
"Amazing communication, talked me through everything, helped with my rental car, and sent frequent updates. Thanks ..." Read more
"They were in constant contact with me updating me on what's being worked on and what the expected turnaround time was, which ..." Read more

Likely to Recommend

Repair Quality

Great work. Looks good as new. The Mackin team is excellent.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job, communicated at every step. Would recommend to anyone needing work on their Tesla.

Likely to Recommend

Repair Quality

The car works perfectly and was clean and shiny inside and out when I picked it up.

Customer Service

Phone and text updates were appreciated

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Mackin is Tesla certified auto repair. They did a fantastic job. They were very communicative on status and the repairs were done to pre-accident condition.

Customer Service

Fantastic customer service. Kept me informed. Answered all questions.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The best auto body shop Iʼve delt with in at least 75 years of driving. These people go far beyond great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service was excellent, and the work done on the car was fabulous. I would recommend Mackin’s Auto Body to anyone needing work done on their car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great repair. Looks good.

Customer Service

I would have moved quicker updates and not had to call and texted myself so much.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing! Thank you!

Customer Service

Returned Clean

My Experience

Nate and the rest of the crew at Mackin’s went above and beyond to get our Tesla back on the road. Very professional and did a very thorough, high quality job from start to finish. We will definitely use them again if the opportunity arises.

Likely to Recommend

Repair Quality

Mackin’s went above and beyond from start to finish!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very efficient, great communication and professionalism. Great work

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

WAS GREAT TO WORK WITH

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

My father has gone to Mackin's on 65th ever since we've had issues with any of our other Teslas since 2019. He's a hard man to please and still really values and recommends Mackin's. I can see why now!

Repair Quality

Very satisfied! Everything is always returned better than it came (obviously) but with extra care (such as the deep cleaning of the interior) as well as the customer service!

Customer Service

Nate Woods is the absolute best. Incredibly patient and helpful while answering all of my questions, and even helping me out with what to expect when insurance / third parties are involved. He didn't have to do that but it was extremely helpful considering it was my first time. He defines above and beyond!

Returned Clean