Mackin's Prairie Auto Body
In operation 81 years.
Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 12:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mackins stayed in consistent communication with me despite the unknowns of insurance coverage, they did great work on body repair
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience and explanation of what was done. Very happy with what they did to fix my truck and Hannah was very professional and kind. Received excellent service from Mackins and would highly recommend them to anyone in the future! Thanks to all for the superior work you all did to get me back up and running in my truck!!
Likely to Recommend - 5.0/5.0 -
Would definitely recommend to anyone that needs repairs done
Repair Quality - 5.0/5.0 -
Very professional to work with and they did a fantastic job fixing the damage on my truck. Will definitely recommend them to anyone that is in need of car repairs
Customer Service - 5.0/5.0 -
Very good customer service. Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was perfect.and everyone that I spoke to was helpful and polite. They have a large painting bay that could fit my large Sprinter van in Vancouver and drove me back to Portland after I dropped it off.
My Experience - 5.0/5.0 -
Quick limiting my answer. ie. completely???? Satisfied yes. Surveys like this I do not like. The team that supported me were great at communicating and updating me.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I am tired of surveys like this. I understand you want to make sure I'm satisfied. Since there has not been much time since I picked it up. ..
Customer Service - 5.0/5.0 -
The team I worked with were fantastic.
Returned Clean
My Experience - 5.0/5.0 -
Alex... he took care of me when I needed 3 different kinds of repairs on my truck. He made sure everything was coordinated so when it was time for me to hand over my truck to him. Everything went smoothly and was done on time like he said. Now I needed a new repair again he stepped up to the plate and hit it out of the ball park. As a single women I have someone I can trust in the repairs of truck. He is the best! I love the new shop in Brush prairie. Thank you, Alex Martina Lyons
My Experience - 5.0/5.0 -
Excellent customer service! The care taken for both my car and myself were beyond expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Generally a good repair. Thorough, turn around time was acceptable. Communication was good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Great customer service, awesome communication, truck was done quickly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Second time with Mackin’s Auto Body and we will tell everyone how easy it was to work with them. Hannah at brush prairie location was great with communication and attention to detail. It was all effortless on our end!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job on matching the paint it looks wonderful. Enjoyed the updates thruout the week. Hannah was great on keeping the job on track. Very friendly personnel thruout the entire store.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We have already spread the word to our friends and family
Repair Quality - 5.0/5.0 -
Pleasant, professional, and very easy to work with.
Customer Service - 5.0/5.0 -
Hannah was very knowledgeable and helpful in the whole process from beginning to end. She communicated well through the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job, thank youi
Customer Service - 5.0/5.0 -
Thank you Hannah and Conred
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was a relief to know that all I had to do was bring my car and they would take care of the insurance the rental for me, that is a big relief for me.
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with the Service, Thank You 😊