Mackin's Salmon Creek Auto Body

5.0 (2,781reviews)
100%
10803 NE Highway 99,  Vancouver,  WA  98686

In operation 81 years, 16 years at this location.

Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,781)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight the professionalism and friendliness of the team, with frequent text and email updates keeping customers informed throughout the repair process. The quality of repairs is repeatedly described as flawless, with vehicles returned looking brand new. Customers appreciate the stress-free, end-to-end experience from initial quote to final pickup. A few customers noted areas for improvement directly from their comments, including more consistent update frequency, clearer estimated completion dates, and timely notifications when delays occur. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"Best body shop I have ever seen! They are very professional and keep their customer in the loop! I will recommend ..." Read more
"You guys are awesome you did a wonderful job and I'm very happy you went above and beyond my highest expectations. And I am very ..." Read more
"... for repair, through the updates to final pickup; we received outstanding service and care. Thank you to our excellent service team; it was a stress free ..." Read more
"Customer service was amazing. Listened to all my concerns, answered all my questions and kept me updated on ..." Read more
"... friend for body work based on my recent experience. They were thorough and went above and beyond." Read more
"... impressed with the constant updates about my car. I never once had to wonder what was going on—they kept me informed every step of the way. Everyone I interacted ..." Read more
"I have never experienced better step-by-step communication"
"... quote itself and explaining it, to the scheduling, to the service updates it was a positive experience throughout. Great people support and service and excellent, ..." Read more
"Your team renewed my faith in customer service. Excellent communication"
"A bit more of an estimated finish date would have been appreciated."

My Experience

Lauryn was very knowledgeable, helpful, friendly and pleasant. The car looks great.

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My Experience

need more employees like this location!

My Experience

Excellent work and wonderful customer service. If I ever need any repairs I'll be coming back. Thank you!

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Repair Quality

Excellent service and the car looks brand new. What else could I ask for.

Customer Service

Friendly team and very responsive.

Returned Clean

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My Experience

Thank you so much! The car looks amazing

My Experience

Mackin’s is our family choice of exterior auto repair. They are professional in their quality workmanship, assessment, communication and friendliness. This is our 3rd opportunity to have work done on our vehicles and we could not be more pleased. Don & Karen Stangel

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Repair Quality

Macklins Auto Body shop has helped our family with vehicle repair issues over the years and we have been very pleased. They are always friendly, professional and keep us up to date as to the progress of our vehicles repairs. Our insurance refers us to Macklins and we will continue to seek their help when needed.

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Returned Clean

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My Experience

Excellent communication and great repairs! Thank you so much to Lauryn and the team.

My Experience

I love their professionalism and very helpful friendly staff.. Im very happy for choosing Mackins. They did a beautiful job on my vehicle. Looks like new again.

Likely to Recommend

Repair Quality

They are very friendly and very professional. They did a beautiful job on my car.

Customer Service

Customer service was amazing. Listened to all my concerns, answered all my questions and kept me updated on the progress of my car.

Returned Clean

Likely to Recommend

Repair Quality

My car looks better than pre accident!

Customer Service

Very friendly and knowledgeable staff

Returned Clean