Metro Collision of Springfield CARSTAR
In operation 11 years.
CARSTAR Metro Collision of Springfield. Manufacturer Certified Collision Care. Tesla Certified Body Shop, Ford F150 Aluminum Certified, Ford Certified Collision Network, Subaru Certified Collision Center, I-CAR Gold Class Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Really appreciated the team of people at the location, especially Polly, who were always happy to provide an update on the completion of the work. Also appreciated that they were able to complete sooner than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Marjorie is the best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing repair done by the Korean gentleman. Would return to trust other vehicles with him.
My Experience - 5.0/5.0 -
This was my second separate experience within six weeks having body work done on my 2021 Toyota RAV4 hybrid. The first experience was due to a rear end collision that the driver’s insurance paid for. The second experience I chose to do on an area in the front of my car in which someone had scraped in a parking lot. The driver had not left their contact information on my windshield so the expenditure was my responsibility.I was so immensely pleased with the quality of work with the previous experience that I knew there would be no other place I would take my car for the second repair work. I am very grateful for everyone involved in taking good care of my car.
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job. Awesome staff
Customer Service - 5.0/5.0 -
The best
Returned Clean
My Experience - 5.0/5.0 -
Was referred by a friend and glad. You guys do great work and I would refer anyone needing body work. Thanks
Likely to Recommend - 5.0/5.0 -
I have already showed off the wonderful work that was done and told many people where to go if they need body work
Repair Quality - 5.0/5.0 -
Staff was great and the body man is a master of his trade. Even happier that the final cost was $200 below the estimate
Customer Service - 5.0/5.0 -
Mr Young was great
Returned Clean
My Experience - 0.0/5.0 -
Had to wait 3 weeks to get back and scratches were made on trunk.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
With noted comments
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Not totally satisfied with communication
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service by Polly Flores and appraiser Tyler. Staff that handled the repair, body work, painting etc did a beautiful job.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very prompt and friendly staff.
Customer Service - 4.5/5.0 -
Very happy with their service .