Metro Collision of Springfield CARSTAR
In operation 11 years.
CARSTAR Metro Collision of Springfield. Manufacturer Certified Collision Care. Tesla Certified Body Shop, Ford F150 Aluminum Certified, Ford Certified Collision Network, Subaru Certified Collision Center, I-CAR Gold Class Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10,satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice and helpful individuals.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The trunk opens with the keyless fob but not with the inside-the-car button. This will be an easy adjustment, I suspect.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was incredible and kind--thanks Polly--and Mike and his crew completely restored the car! They are the BEST--cannot thank Metro Collision enough! ????
Likely to Recommend - 5.0/5.0 -
I've already spread the word!
Repair Quality - 5.0/5.0 -
They did an incredible job. I am thrilled with the car.
Customer Service - 5.0/5.0 -
Polly was amazing--friendly and she explained everything. She was just so kind and so nice.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Fast, friendly and professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Polly and Mike were real nice and professional
My Experience - 0.0/5.0 -
The customer service was great the problem I had was when I picked up my vehickey and discovered that the none of the rear lights including turn signals are not working. I think there should be some kind of post inspection checklist that at a minimum would include the vehicle being road worthy. I will be back to drop the vehicle off in the morning but it is a great inconvenience being that I work midnights and I get off at 630am and will need to find some type of transportation if it is going to be a prolonged thing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0 -
I appreciated the regular updates
Returned Clean
My Experience - 5.0/5.0 -
Your staff that I came into contact with was lovely. When I initially called your business, it was Polly that won me over To use you to fix our vehicle! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The person who repaired my vehicle faile to "reset" the door latch and window. Consequently, when I tried to open the door, the entire handle came off in my hand. I had to make a second trip, using my leave, to have the repair done correctly.