Metro Collision of Springfield CARSTAR
In operation 11 years.
CARSTAR Metro Collision of Springfield. Manufacturer Certified Collision Care. Tesla Certified Body Shop, Ford F150 Aluminum Certified, Ford Certified Collision Network, Subaru Certified Collision Center, I-CAR Gold Class Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. I was informed on a daily basis on the status of my automobile. I never had to wonder about what was going on with my automobile.
Customer Service - 5.0/5.0 -
Polly and Mike provides outstanding customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was completely satisfied with all work and communications.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The friendly staff and speedy service made the experience (I can't believe I'm saying this about collision damage repair) a fun time, I really mean that! From the moment we walked in the door we felt welcome and relaxed and that gave us a good feeling about leaving our cat there. We have an Autistic son and he can get loud or fidgety if he is uncomfortable. The staff went out of their way to make him feel welcome and that made all the difference in the world to us. We don't always get treated like that and for that reason I can honestly say I would recommend Metro to anyone I know who needed their service. Oh yeah, they also did a great job on the repair and were done a day earlier than expected. Excellent experience and I am happy to write this in support of their business!!
Likely to Recommend - 5.0/5.0 -
Definitely would recommend this place to friends!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. We have a son with special needs and the staff went out of their way to make him comfortable! This is very important to us!
My Experience - 5.0/5.0 -
Great service, and excellent communication on repairt status. Much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super customer service!
My Experience - 5.0/5.0 -
My experience couldn't have been better at Metro Collision. Everyone was very professional,friendly and caring, I was well informed of the progress on my car and everything was done on time. Cold not ask for more. A HUGE thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair looks great. We were extremely impressed with your staff and the communications we received updating us on the repair status. Metro is a top company and we highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Commendable workmanship, friendly personnel and very informative.
Repair Quality - 5.0/5.0 -
The repair is invisible to a person not knowing there was a repair.
Customer Service - 5.0/5.0 -
Completely!
My Experience - 5.0/5.0 -
Outstanding from start to finish. Polly was great, I was informed at every step of the process (almost but not quite over-informed!) and you guys had the truck ready ahead of schedule. Couldn't be happier! The repairs look great and my A/C is cold as ice. Thank you very, very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. Called n kept me informed every step Of the way. Car was completed when they said it would be. Honest, hard working, respectful and caring employees. Couldn't ask for more.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
5 stars customer service, the rep kept me informed at all times during the entire repair process
My Experience - 5.0/5.0 -
Appreciate the shuttle service. Thanks for cleaning the car. Very good job overall
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike and Polly were very nice and always kept us informed of our car's progress. Very professional. Would recommend to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I got an update everyday.