Metro Collision of Springfield CARSTAR
In operation 11 years.
CARSTAR Metro Collision of Springfield. Manufacturer Certified Collision Care. Tesla Certified Body Shop, Ford F150 Aluminum Certified, Ford Certified Collision Network, Subaru Certified Collision Center, I-CAR Gold Class Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Polly is amazing. She is full of kindness, professionalism, and willingness to help. She made my car repair as easy and smooth as possible.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, efficient customer service, beautiful repair work, and so efficient they were done a day early. I was very impressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Working with Metro was great. Both Polly and Gar were extremely helpful and kept me informed throughout the the process. The car looks great and was ready sooner than originally projected. I really appreciated Polly's assistance coordinating with Enterprise (and USAA) for the rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service and communication was superb. I will refer everyone to you for their body repair needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10+++++++
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
you are certainly a terrific warm friendly helpful efficient team- led by Polly. :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
everyone was very pleasant and gave excellent customer service, especially Polly. It was also obvious that all employees were part of the team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
There were a number of issues and we will never go back or recommend them to anyone.
Repair Quality - 1.0/5.0 -
The repair was on on the passanger doors, one of which did not close properly upon delivery of the vehicle and we had to bring it back.
Customer Service - 3.5/5.0 -
We were initally told 7-10 business days, then 3 business days, then 5 business days.
Likely to Recommend - 5.0/5.0 -
I have had to take several vehicles in to this body shop over the past 16 years, and I have always been extremely satisfied with the workmanship and customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly customer service. They kept me informed the entire time my truck was in the shop either by email or text messages.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommended because the service is excellent
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
excellent
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work done fast.
Likely to Recommend - 5.0/5.0 -
we have used Metro for repairs for many years, excellent service and work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
texts with the car status were very helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to thank you all very good service.