Oliver Autobody-Springfield

4.8 (625reviews)
95%
1060 Bay Street,  Springfield,  MA  01109
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (625)

Likely to Recommend

Repair Quality

Good communication and work product

Customer Service

Returned Clean

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Repair Quality

Amazing costumes service my car back to new thank you guys

Customer Service

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Repair Quality

Very happy

Customer Service

Everyone was so nice

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Repair Quality

Great job on the repair and communication of progress

Customer Service

Returned Clean

My Experience

I am pleased with the level of customer service experienced here. Jim was very knowledgeable and thorough throughout the entire process. My truck came out lovely.

Likely to Recommend

Repair Quality

Great communication and turn around time. Jim was very knowledgeable and listened to my needs.

Customer Service

Likely to Recommend

Repair Quality

They were to the point and made things happen. Great service and the quality was great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They walked me through the whole process, circled everything that was existing damage and new damage separately. So it would be identified easily for The investigator. Bought oem parts for the vehicle. The alignment of the new parts We're reassembled in a properly, the owner did warn me ahead of time that the color wouldn't match 100% between the new and old. So I was aware of it when the product was finished. All in all very satisfied with them.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great communication. Willing to stay late on Saturday to return my car. Great explanation regarding what repairs were done. Seemless car rental.

Customer Service

Excellent. Above and beyond.

Returned Clean

Likely to Recommend

I will very much so recommend them

Repair Quality

Customer Service

I\nWas very satisfied with the word and the staff was very pleasant

Returned Clean

My Experience

I am pleased with the work

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Most definitely

Repair Quality

Great job

Customer Service

Very professional

Returned Clean

Likely to Recommend

Repair Quality

The staff is very friendly, helpful and professional, and they stand behind their work.

Customer Service

The customer service is great.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will recommend them to all my friends and colleagues

Repair Quality

Great customer service and very fast repairs

Customer Service

They have some great works who provides great customer service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Their communication and customer service were excellent.

Likely to Recommend

Their communication, workmanship, and customer service were all excellent. They even delivered my car to my work location because I was unable to take time off during their business hours.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean