Oliver Autobody-Springfield

4.8 (633reviews)
96%
1060 Bay Street,  Springfield,  MA  01109
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (633)

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My Experience

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My Experience

My car was repaired in 10 days after an attempted theft by the Kia Boys. The staff were professional, accomendating, & kept me up to date on the progress. My car looks great & runs beautifully! I higly recommend Oliver Auto Body for any repairs & (or).detailing!

Likely to Recommend

Repair Quality

My wheel is rubbing when you turn it I don't like how is sounds and my pieces are not even put in properly

Customer Service

My wheel is rubbing when you turn it I don't like how is sounds and my pieces are not even put in properly

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Repair Quality

Very responsive and helpful.

Customer Service

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My Experience

I got the car back in better condition than what it was before so I’m completely satisfied with the quality of the work that was done. This was my third time getting work done here and I will continue to bring my car here.

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My Experience

Thanks for the great job you guys done with my car it driving beautifully. I’m glad to have it back.

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Repair Quality

Thanks for the great job you guys did on my car

Customer Service

Thanks for the great job you guys did on my car

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My Experience

I was satisfied with the repairs, but felt the communication via text could have been more on time , when it came to updating me about the due date of the car being picked up as scheduled .. which caused a little friction upon waiting !

Likely to Recommend

The car was fine

Repair Quality

I sent you a message already!

Customer Service

It could have been much better, regarding the communication part, far as keeping me properly updated about the pick up of the car! Which I didn’t care for.. I spoken to the regional director about it.. explaining that they need to make sure they let ppl know .. when they give a due date. To pick up.. if something changes then they should say something soon ASAP. Not wait until the last minute!

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Repair Quality

There were some areas I pointed out to during the walk around that werent fixed. My front bumper for example, had the license plate ripped off, and there is some paint that was scratched off that wasn't there prior, was circled by your staff but not fixed. I noticed none of the areas that were circled weren't fixed.

Customer Service

The receptionist was pleasent.

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My Experience

Buen servicio y trato al cliente y mi carro quedó de SHOW . Lo recomiendo gracias Oliver auto repear 👌🏼

My Experience

Likely to Recommend

Repair Quality

Excellent work and communication

Customer Service

Very good kept me informed along the progress

Returned Clean