Oliver Autobody-Springfield

4.8 (633reviews)
96%
1060 Bay Street,  Springfield,  MA  01109
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (633)

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Repair Quality

Everything seems to be as it should. But I have only driven to work and back twice since getting my vehicle back. The only thing I had to do was fill the washer fluid reservoir that was replaced, it was empty.

Customer Service

Everyone was very attentive and I really appreciated the weekly updates from the team.

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Repair Quality

I was going to go with another Autobody repair shop, that is until my insurance company informed me that if I used Oliver that they would guarantee the work for as long as I owened the truck. Am I glad they did. The staff at Oliver was very professional and courteous. Their work was meticulous. Their painting matched my existing paint. The work was flawless. They always kept in contact with me with updates on the arrive of parts and went the work would be completed. I will definitely refer family and friends to use Oliver. I highly recommend them

Customer Service

They truly care about the customer maintaining contact with updates of their progress and completion timeline.

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My Experience

Great service, great work, and awesome communication

Likely to Recommend

I have and will continue to recommend Oliver Auto Body.

Repair Quality

Communication, scheduling, and the work done on my car was AMAZING.

Customer Service

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My Experience

The experience was very pleasant. Everyone was very helpfull and kept me appraised of the progress on the repairs. The vehicle was returned in a clean status and the work done was topnotch.

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My Experience

The communication and job performed was amazing. They went above and beyond my repairs.

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Repair Quality

The communication was exceptional. They provided updates and status on the process every step of the way.

Customer Service

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I would tell anyone to contact this autobody repair shop

Repair Quality

I have always trusted Oliver Autobody for any autobody work needed on my vehicles over the years. Everyone is very pleasant to talk to and professional. They kept my informed as to the progress regarding the repairs to my vehicle and had the job finished 2 days ahead of schedule!

Customer Service

Customer service reps and the technicians are very knowledgeable and nice talk to and will answer your questions.

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Repair Quality

I didn't recognize my car . Looked liked like I just took it from the lot the day I bought it

Customer Service

Everyone professional and freindly

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My Experience

Really appreciated the attention in letting me know the progress. Very responsive and the car looked fantastic. Also taking care of our rental was a nice surprise.

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My Experience

You guys have always been good to us for many years!

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You guys have always been good to us!

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My Experience

Great job… thanks

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My Experience

Good communication, very respectful, quality work

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Very satisfied

Repair Quality

Customer Service

Good communication, quality work, honest, friendly.

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My Experience

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My Experience

Thank you so much!Excellent work!!!

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