Oliver Autobody-Springfield

4.8 (625reviews)
95%
1060 Bay Street,  Springfield,  MA  01109
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (625)

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Repair Quality

Customer Service

My Experience

The employees from Oliver Auto Body are some of the best people. They were very professional and helpful in all aspects of repairing my car. They kept me up to date on everything they were working on and the progression of every step. They are friendly and I enjoyed talking to several of them.

Likely to Recommend

I would recommend Oliver Auto Body to anyone who wants great quality work and excellent customer service

Repair Quality

Repairs were done beautifully and in a timely manner

Customer Service

Everyone I encountered were very friendly and helpful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

10 good

Customer Service

Good service

Returned Clean

My Experience

Nicole was very informative.The status of my car repair was sent to me. The finish date was 4/28 and my car repairs were completed Thank you!

Likely to Recommend

I will recommend to others

Repair Quality

I think Oliver has done an excellent job fixing my car. Very satisfied with the results.

Customer Service

Good communication between Oliver and customer.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Disappointed with results.

Customer Service

Likely to Recommend

They get all the parts necessary to complete the job before starting. Kept me informed on what parts were on backorder. etc.

Repair Quality

Customer Service

Kept me well informed with progress updates

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Most definitely I will recommend Oliver's to anyone i know who needs work done.

Repair Quality

I would highly recommend . Did an excellent job on my car. Very professional and politel to deal with. My car looks great. Thank you Oliver Auto Body

Customer Service

Customer service was awesome. Professional police and informative. Great at keeping you up to date on repair.

My Experience

Friendly, professional, knowledgeable and detailed people and service made this experience easy to work through. Very happy and satisfied!

Likely to Recommend

Redundantly but true: Professional, personable, timely, knowledgeable, CS sensitive staff and service made process and disruptive need for this service comfortable, smooth and amazingly tolerable!!!

Repair Quality

Professional, personable, timely, knowledgeable, CS sensitive staff and service made process and disruptive need for this service comfortable, smooth and amazingly tolerable!!!

Customer Service

Professional, personable, timely, knowledgeable, CS sensitive staff and service made process and disruptive need for this service comfortable, smooth and amazingly tolerable!!!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I am fully satisfied with the repair done on my Chevy Equinox. You guys did an excellent job, and the vehicle was repair ahead of schedule. I would definitely recommend friends and family to your service. One other thing the car was returned clean and looking brand new :)

Customer Service

Customer service was great. I was kept up to date on the process of the repairs and when they would be completed. Very good!

Returned Clean

My Experience

Great communication

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Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and efficient. My car looks like new again—thank you for the excellent work!”

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They did a great job and I would recommend them to others.

Repair Quality

The staff was easy to work with and my cat was fixed quickly with great results.

Customer Service

Very easy to work with.

Returned Clean