Oliver Autobody-Springfield

4.8 (633reviews)
96%
1060 Bay Street,  Springfield,  MA  01109
Bot
Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (633)

My Experience

Likely to Recommend

Repair Quality

Great job

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Now my go-to body shop

Repair Quality

Repairs came out great!

Customer Service

Everyone was a pleasure to deal with

Returned Clean

Likely to Recommend

I would recommend Oliver over any other shops

Repair Quality

My new go-to shop for Body work, Thank you!

Customer Service

Everyone was great!

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied... loved how east the process was. They always kept me updated in the process which I appreciate. Thank for the great service!

Customer Service

Returned Clean

My Experience

The lack of communication was extremely unprofessional. To the point that I was never informed of what work was being done to my car. Furthermore, I dropped my car off because it was making a strange noise after the accident. My car is still making the EXACT same noise and less then 4 hours later, my check engine light came back on. They did repairs that were unnecessary and completely ignored the fact that I dropped my car off because of the noise. I’m very disappointed and frustrated that I still had to pay a deductible when I’m getting my car back pretty much in the same condition as when I dropped it off… 22 days ago. The only difference is I’m $500 poorer due. Not including the fees I paid for 3 SEPARATE rentals because the communication around the completion was quite awful. Moreover, any updates I received was due to me persistent calling.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

100%

Repair Quality

I am so happy with the work that Oliver’s has done on my vehicle. They went above and beyond and would definitely recommend them to everyone. I will certainly return if I ever need to have my vehicle repaired again.

Customer Service

Max kept me informed throughout the entire process, was extremely helpful and had great communication.

Returned Clean

My Experience

Car looks great! Thank u!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From first meeting to picking up my vehicle. I was kept posted on every aspect of my repair. All team members treated me with true professionalism. I hate to say I pray our paths never cross again, but if needed Oliver will be my first call!! Thank you!!

Likely to Recommend

Repair Quality

Excellent care, very kind and professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys did an amazing job! Thanks for making my car look great and better than before. I will recommend Oliver Auto Body to all my friends and family who need body work. Thanks again!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the great job, the communication, and the delivery of my Pathfinder. I am extremely satisfied with the attention to detail that everyone put into my vehicle.

My Experience

Service was excellent. I would recommend to anyone, anytime. Made my rear bumper look super new.