Oliver Autobody-Springfield

4.8 (633reviews)
96%
1060 Bay Street,  Springfield,  MA  01109
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (633)

My Experience

I’ve used Oliver’s 3 times over the last 2 years and you guys to top notch work. I’m Always happy when I leave here. Thanks again

My Experience

They are very responsible with their work. And very good service. If something happened in the future, I would not hesitate to take it again.

Likely to Recommend

Repair Quality

Great paint job and work overall! Other than having to come back for a minor thing, everything is working great!

Customer Service

Great paint job and work overall! Other than having to come back for a minor thing, everything is working great!

Returned Clean

My Experience

I have no complaints or comments at this time. Nice job, Thanks you.

Likely to Recommend

Nice job.

Repair Quality

No comment to submit at this time. Thank you.

Customer Service

No comment at this time.

My Experience

Everyone was great and friendly and just do great work over-all

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job as always. Thank you for everything

Likely to Recommend

THANK YOU

Repair Quality

Thank u so much for taking good care of my vehicle beautiful love( u clean it I Thank u so much in& out I will surely recommend)❤️

Customer Service

Returned Clean

My Experience

Great job. Just thought it took a bit long. Was told 3-4 weeks to complete repair and it took 5 weeks. Other than that the work was great. Thanks for cleaning the car as well!!

My Experience

I was pleased with the expedited process of completing the work. The timely alternative transportation and courtesy provided me.

Likely to Recommend

Repair Quality

Great fast job.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

The parts took a while but besides that I am happy. Nicole and Tristan were very helpful!

My Experience

The service from start to finish was amazing i would recommend them Anytime

My Experience

My repair took way to long, i was given a date and was told that all the parts were in. The day that I was suppose to pick upon my vehicle I was told that a molding was missing. It took eight more business days for my car to be ready for pickup. In total over a month. I have use you guys three other times with no issues. I’m not sure if I will be using this company again.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Completely recommend

Repair Quality

Great job will definitely recommend the shop to anyone

Customer Service

Awesome skills

Returned Clean

My Experience

They took too way too long over a month to fix the fender. I shouldn’t have to pay no $500 deductible to you guys. You guys should’ve had waived that too.

Likely to Recommend

Took way too long

Repair Quality

Took way too long shouldn’t had to pay them at $500 deductible that should’ve been on them

Customer Service

I need to communicate better with customers call them back when they say they’re gonna call them back

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

The staff was very nice and helpful. The car looks really nice and the time frame was pretty accurate. I would recommend

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Repair Quality

Customer Service