Oliver Autobody-Springfield

4.8 (631reviews)
96%
1060 Bay Street,  Springfield,  MA  01109
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (631)

Likely to Recommend

Repair Quality

Color was 100% matched , only didn’t give a 10because I saw some scratches on the outside plastic black parts on the door I wouldn’t mind if my car was old but the car is a 2024 so it did not have any scratches or stains.

Customer Service

Staff Was friendly and great!

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service and a quality repair. Went above and beyond what I expected. The attention to detail is evident.

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My Experience

The customer service was great! Thank you!

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Customer Service

Returned Clean

My Experience

I have been a long time customer and appreciate the service they provide.

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Returned Clean

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Returned Clean

My Experience

The person who initially inspected my car showed me a dent that I hadn't even noticed. I was especially pleased that they finished my repair before the estimated time.

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Repair Quality

Customer Service

Returned Clean

My Experience

They were very helpful and actually had better communication than my adjuster…smh I will continue to bring my car here if I ever need any repairs in the future!!

My Experience

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Customer Service

Returned Clean

My Experience

There was an initial scheduling mix up when dropping off my car but Oliver Autobody did an amazing job accommodating me. They communicated throughout the process and were quick to answer any questions I had. My car looks amazing and you cannot tell anything happened to it. Cannot recommend them enough!

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Returned Clean

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Repair Quality

Smooth process from beginning to end and the car looks brand new

Customer Service

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Returned Clean

My Experience

So happy to have my car back, Becca and the team were quick and responsive. Thank you so much !

Likely to Recommend

I hope that I won’t have to use a body shop but if I do I will definitely use Oliver’s again.

Repair Quality

Becca and her team at the body shop did an outstanding job fixing up my Subaru. I can't thank them enough for their top-notch service. I'd easily give them a perfect ten for their fantastic work! Highly recommended.

Customer Service

The customer service at this body shop is truly exceptional.

Returned Clean

My Experience

Extremely convenient knowing I can get into an accident and Oliver Autobody will replace vehicle like it’s brand new. Thank you guys for the help

Likely to Recommend

Repair Quality

Oliver auto Co. went above and beyond to get my vehicle fixed

Customer Service

My vehicle looks brand new

My Experience

The work that was done in my car was above and beyond!!I I was so impressed on how clean the work was and matching the white pearl color. Amazing job guys!!! Thank you soooo much!

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My Experience

I was very impressed with my service. Becca was very friendly and helped me with everything from my rental to explaining all the work done in my vehicle. A bonus that it was ready before I was told it would be!!! Thank you Oliver auto body for great setvice!

Likely to Recommend

Yes, I have told many people that Oliver did a wonderful job.

Repair Quality

Great service, great work and fast return. I would go back to Oliver every time.

Customer Service

Amazing customer service…Becca was awesome!

Returned Clean