Oliver Autobody-Springfield

4.8 (629reviews)
96%
1060 Bay Street,  Springfield,  MA  01109
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (629)

Likely to Recommend

Repair Quality

Customer Service

Vehicle was returned with 1/4 tank missing, and there was a discrepancy with mileage and trip mileage documentation. Some took the car out in sports mode to test it out, or personel was running vehicle Air conditioning for an excessive period of time. Either way this type of integrity coming from this reputable establishment is unacceptable!

My Experience

I am very happy with the auto body repair at Oliver Auto Body the staff was professional and corteous I will definitely bring my vehicle there or reffer anyone else I know to Oilver Auto Body I'm very very happy

Likely to Recommend

Repair Quality

I'm very happy with the repair on my 2012 Acura Tsx it looks brand new it was done in a couple of days I was presented a quality report with pictures the ongoing progress of the vehicle from the time it went it to the shop. I highly recommend anyone to take a chance with Oliver Auto Body

Customer Service

Great customer service friendly, professional

My Experience

Staff were very professional, caring kind understanding have no complaints about this company

Likely to Recommend

Repair Quality

All I can say is great job can’t ask for more.

Customer Service

Jasmin was a very great help with walking me threw the paperwork and answering any questions I had.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Becca and the Oliver team are very professional they do a great job on keeping you posted and have really gone above my expectations I am totally happy with the job and service they’ve provided me and the way they care says a lot about Oliver’s thank you Becca and the whole Oliver’s team

Likely to Recommend

Repair Quality

Oliver Body Shop went above and beyond to repair my vehicle's body damage and reset the alignment. The car looks brand new and drives as if it wasn’t in a crash. Thanks so much

Customer Service

Answered all my questions promptly and was very informative

Likely to Recommend

No comments

Repair Quality

No comments

Customer Service

No comments

Likely to Recommend

I am going to put it on Facebook. I’m gonna tell everyone I know. I love you guys. I can’t tell you how much you people mean to me!

Repair Quality

You people at Oliver’s auto body are amazing, compassionate, and willing to above and beyond autobody! My car is absolutely fabulous! I will recommend you to everyone I know!

Customer Service

Absolutely phenomenal! I love you guys

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did a amazing job on my vehicle repair and people That work there had the best customer service.

Customer Service

Likely to Recommend

I would tell everyone we knew who had a choice if they had an accident, minor or major.

Repair Quality

That car looked just as it did when we first bought it in October 2022 outside and in. And the smell also was what made my husband smile.. it drives just as we hoped without any problems. We did take it on the highway 😊

Customer Service

Very personable and listen to what we had to say.

Returned Clean

Likely to Recommend

Besides little things here and there,they did there job,we are only humans,I forget stuff too...

Repair Quality

My insurance company ,wasn't reliable enough at time of booking appointment, with shop or rental,THE RECEPTIONIST AT OLIVER TOOK CARE OF EVERYTHING FOR ME AND SET IT UP,REAL FRIENDLY STAFF AND HARDWORKERS,ONLY THING NOTICE A LITTLE DIRT ON FENDER,WICH I HAVE TO TAKE CAR BACK SO THAT OLIVER CAN CHECK IT OUT,BUT EVERYTHING ELSE WAS GOOD

Customer Service

Great service

Returned Clean

My Experience

I'm certainly glad I chose your Auto Body Service!!!

Likely to Recommend

I will encourage everyone to go to Oliver Auto repair shop!!!

Repair Quality

I'm so happy that I selected your Auto Body Service over Ricks Auto Body shop. I'll RECOMMEND your service over all Auto Body services in the area!!!!

Customer Service

Very nice! In everything was on time, according to what was scheduled!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean