Oliver Autobody-Springfield

4.8 (625reviews)
95%
1060 Bay Street,  Springfield,  MA  01109
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (625)

Likely to Recommend

Anyone who asks!

Repair Quality

Customer Service

Customer service was excellent during all stages. Great communication, always with a smile.

Returned Clean

My Experience

The repair took a while because the car’s damage was more extensive than initially assessed. The team was very courteous in keeping us in the loop and giving us updates on where the process is. Staff are very nice and respectful. Will recommend!

Likely to Recommend

Definitely, I will share with my friends or colleague.

Repair Quality

I am satisfied with their repair of my Toyota car.

Customer Service

The customer service that I received from Oliver Autobody Spring kept informing and communicating with me as well.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job! The repair is perfect.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I recommend for anyone.

Repair Quality

They did a good job on my truck .

Customer Service

They are very nice with me

Likely to Recommend

The wait period is too long!

Repair Quality

I'm very satisfied with the quality of repair work done on my car. However, the wait period to get my car in the shop and the time needed to complete the repairs, was ridiculously too long!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I brought my pilot in for repair and they were able to handle all the issues and get the car back together in a timely manner. Highly recommend this body shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Even though the car looks great it was there for 6 weeks

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Being called on a Friday at 5:30 pm to pick up my vehicle, was very inconvenient. This process needs some more consideration for the customer. Considering I had to also return a rental car.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Friendly staff

Likely to Recommend

Repair Quality

Customer Service

My Experience

I feel very good with you guys. People are nice and well done

Likely to Recommend

Repair Quality

Thank you for clean inside of my car, what the nice people

Customer Service

Customer service is so good and I like that smile

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job truck looks like new

Customer Service

Returned Clean

My Experience

The results were better than I would have expected! The work was done in a timely fashion and everyone that I dealt with was very polite and professional.

Likely to Recommend

Definitely would

Repair Quality

Very, very happy with the results. Done in a timely fashion and everyone was polite and professional. I would definitely recommend Oliver.

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Great service and updates. Very nice people to work with, and they do the job well

Customer Service

Returned Clean