Oliver Autobody-Springfield

4.8 (625reviews)
95%
1060 Bay Street,  Springfield,  MA  01109
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (625)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My vehicle doesn’t feel the same. The outer body looks great but my car is shaking when I hit my brakes before I was hit I replaced all my rotors, brakes and my car is shaking.

Likely to Recommend

Due to my experience I wouldn’t. I wouldn’t want to recommend someone and then their car has other parts of the car not working properly.

Repair Quality

The outer body looks great. My date changed about 4-5 time. I was notified the first time when it was being extended after tha if I hadn’t call I would have never known that the car still wasn’t ready. I had to pay the rents out of pocket twice about $360. When I dropped off my car was overall in good shape besides the damaged area. When I drove off and hit my brakes it was shaking. I rently did all for of my 4 rotors and brakes. My RT headlight his out and when I turn off my car the light stays on for a long period of time. As of now it hasn’t drained my battery. The staff was pleasant, the service to complete the job was not great. And now I have to figure out how to fix my AC and my headlight situation. I’ve heard great things from my family but my experience wasn’t as great. I don’t think I would recommend this place due to the situation I am currently. But thank you for fixing what was damaged.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Amazing job on my vehicle. Great communication through the process. Thank you!

Customer Service

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Repair Quality

Customer Service

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Returned Clean

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My Experience

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Repair Quality

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Returned Clean

My Experience

The time, yu took your time making sure the parts were correct and not just accepting anything just to get the job done. I appreciate it. Cleaning my car, a big thank you as well as my lights. I appreciated everything you and your team has done.

My Experience

They did a great job and were very good about communicating where they were in the process

Likely to Recommend

Repair Quality

Great customer service responds timely and willing to go above and beyond to address and furthers issues vehicle may have

Customer Service

Returned Clean

My Experience

Great great job great service would recommend any one..thanks again

Likely to Recommend

Repair Quality

Great job

Customer Service

Great service

Returned Clean

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My Experience

The car looks great. The team did a tremendous job.

Likely to Recommend

Repair Quality

Car is great

Customer Service

Great communication

Returned Clean

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Repair Quality

My only issue was the car was not cleaned on the inside when I picked it up. Not even vacuumed .

Customer Service

Returned Clean

Translated from Spanish by Carwise
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My Experience

Fueron muy diligentes en la reparación de mi vehículo. Excelente comunicación y excelente servicio. Gracias Oliver por su excelente servicio. Cliente satisfecho.

Likely to Recommend

Si lo recomendaría siempre

Repair Quality

Excellent service

Customer Service

Muy bueno

Returned Clean

Likely to Recommend

Repair Quality

Yall did a great job

Customer Service

Returned Clean