Oliver Autobody-Springfield

4.8 (631reviews)
96%
1060 Bay Street,  Springfield,  MA  01109
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Shop AssistantSparkles

In operation 5 years.

We have been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body powered by VIVE, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (631)

Likely to Recommend

Repair Quality

I couldn't believe that they didn't get my bumper cover to fit

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Well done excellent thank u

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Repair Quality

Great job and service would recommended

Customer Service

Good

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Repair Quality

Excellent paint work.

Customer Service

A+ communication and updates.

Returned Clean

My Experience

My car looks the same as when I dropped it off! I did express this to Max, but felt as if I had no recourse except pay my deductible. Is the insurance adjustor Greg from Progressive Insurance in cahoots with the shop? I could have kept my deductible which I need to pay for grad school next semester. Then, there are parts missing that were not missing when I dropped my car off over 3 weeks ago!! My Godly spirit kept me from being angry, but do you seriously expect me to give a good review when you took my money, did not repair the damage, and kept me carless for 3 weeks? I am definitely filing a complaint. This is like theft by taking and not providing the service I paid for. If I was someone else perhaps it would have been different. Shame on Greg at Progressive Insurance and Oliver's. I am very disheartened.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

It was an excellent job. I was impressed to see how good my car looks. It looks almost new. Customer service was excellent too. I was also surprised how fast it was repaired. I will highly recommend Oliver Autobody-Springfield

Likely to Recommend

My husband brought his car many years ago. I brought my car, also many years ago, and we were very satisfied. Even other friends they recommended to me. I very likely to recommend Oliver Autobody Repair

Repair Quality

Extremely happy with the repair quality. My car looks almost new.

Customer Service

Excellent customer service. Very well explained what they had to do. Also they kept me informed with the work progress either by phone or text messages

Returned Clean

My Experience

Very communicative,reliable, and fast.

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Repair Quality

Customer Service

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Repair Quality

Everything works great they even fixed a smell light that was out I appreciate all the hard work time and effort put back into my car I was without it for a month and it looks brand new Thank you

Customer Service

Returned Clean

My Experience

My Experience

Great service.

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Repair Quality

Customer Service

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Repair Quality

Constant and clear communication. Staff was professional, friendly and clear on the work needed on my car.

Customer Service

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Repair Quality

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Repair Quality

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My Experience

Great customer service. And Great job. Will recommend πŸ‘ŒπŸ½

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everyone was prompt, professional, and very helpful. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean