Pfeiffer Collision Kentwood
In operation 37 years.
Pfeiffer Collision has been efficiently repairing and refinishing customer cars since 1990, adding enhancements and giving personal touches to our customer’s cars and returning the car that they fell in love with. We strive to give our customers the quality and satisfaction that we uphold with our own families. Fixing cars is what we do but exceeding expectation is our passion.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Pfeiffer Collision service is top grade. Vanessa kept me updated and informed throughout the entire time they had my vehicle.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took longer than estimated
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent customer service, beautiful job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. Car was very clean!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will be recommending to anyone who needs body work done.
Repair Quality - 5.0/5.0 -
Great Service quick and efficient and thorough. Thanks!
Customer Service - 5.0/5.0 -
It was friendly and not sales heavy which is appreciated
Returned Clean
Likely to Recommend - 5.0/5.0 -
For Lucid products
Repair Quality - 5.0/5.0 -
So far so good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
it took awhile but great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Didn't talk with them. Very satisfied with repair and how clean and shiny my car was when returned, both outside and Inside!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely the only place you should go for body work. They are professional, reasonable and do the best body work. I have been to several body shops around town (thanks to teenage drivers) and would have to go back repeatedly because their repairs didn't stick (ie trim work flying off while at highway speeds), the paint didn't match or they didn't complete all of the body work requested. Pfeiffer Collision is the best and because of that, I go nowhere else! Thank you Pfeiffer for your exceptional customer service and body work. Unfortunately I'm pretty sure you will see me again soon!! 🙏🏻
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Work was done in a timely manner and everything looks great.
Repair Quality - 4.5/5.0 -
everything looks great.
Customer Service - 5.0/5.0 -
The people in the office are friendly and courteous.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I would let other Lucid owners in Michigan know how pleased I am with the service I received.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used Pfeiffer Collision several times and I’m always pleased with their customer service and the quality of their work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
As stated in first section
Repair Quality - 1.0/5.0 -
I brought my Nautilus in for a PDR. The repair was good. The Technician who did the repair neglected to take care of 2 smaller scratches under the major one. I inquired about why that wasn’t repaired, and the office girl, who came out to look at it said that it couldn’t be repaired by PDR and it would need to be painted. The scratch was faint, as was the 2 other to the right of the deeper scratch, all of which were repaired. For whatever reason, the technician neglected repairing it. I contacted another repair place who said that it should have been taken care of with PDR. I put my trust in your company that I would get a great repair. Extremely disappointed and will pass my experience on.
Customer Service - 0.5/5.0 -
As stated in previous section