Pfeiffer Collision Kentwood
In operation 37 years.
Pfeiffer Collision has been efficiently repairing and refinishing customer cars since 1990, adding enhancements and giving personal touches to our customer’s cars and returning the car that they fell in love with. We strive to give our customers the quality and satisfaction that we uphold with our own families. Fixing cars is what we do but exceeding expectation is our passion.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I see no reason why I wouldn’t have more work done by Pfeiffer. Great people, great work
Repair Quality - 5.0/5.0 -
The team was communicative and did great work. I trust their opinions and expertise
Customer Service - 5.0/5.0 -
Very friendly, responsive, and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best repair shop in town, each time I have had work done..
Customer Service - 5.0/5.0 -
Very nice people, always.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I brought my second car to Pfeiffer, so I even recommend to myself!
Repair Quality - 5.0/5.0 -
Perfect color and finish match on a dark blue pair car on my Audi
Customer Service - 5.0/5.0 -
Very pleasant professional front desk and Rob the Manager I worked with. He fought State Farm on my behalf and won the battle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
WOW. Rob Demaray and his team at Pfeiffer Collision went above and beyond. I've serviced with a few body shops and Pfeiffer Collision is by far the best- not just in customer service, but their work is impeccable, it's consistent, and completed in a timely manner, and they even detailed my vehicle after! Above all, they just down right CARE. On this visit, all I had done was havening some scratches polished out. I had my vehicle back in less than 24 hours. Don't take my word for it- experience the difference for yourself. You'll see what I mean. You'll never go to another collision shop again. Thank you Pfeiffer Collison Team!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Was able to get the quote down by $1200 with a few minor concessions. end job is very good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rob did a great job keeping me informed on the work being done. Everyone was polite and professional. They did a great job and in the time frame they stated. Thank you for taking such good care of my car.
Customer Service - 5.0/5.0 -
Everyone I came in contact with was polite and knowledgeable.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A job well done! Thank you!
Customer Service - 5.0/5.0 -
A job well done! Thanks!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! Would use them again!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always exceptional work
Customer Service - 5.0/5.0 -
Sam was great
My Experience - 5.0/5.0 -
The quality of customer service was fantastic. Vanessa, my agent kept me in the loop at all the time. The finished product was very well done!
Likely to Recommend - 5.0/5.0 -
Professional and trustworthy!
Repair Quality - 5.0/5.0 -
I was notified when my replacement mirror came in. Everyone at Pfeiffer was pleasant and professional. The mirror was installed in no time and at a surprisingly good price. Rob D. found a good mirror at a lower price than first estimated
Customer Service - 5.0/5.0 -
Everyone I met was courteous and well informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Met and exceeded expectations
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Exceptional!!
Customer Service - 5.0/5.0 -
Excellent & Friendly!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you! The car looks amazing-you would never know it was damaged. Thank you to Vanessa and the team for the communication with updates and getting the car done in a reasonable time. I also appreciate Vanessa noticing the gap and how it wouldn’t look correct. It’s that attention to detail that makes a difference.
Likely to Recommend - 5.0/5.0 -
I have already shared with family and friends the excellent care I received and have recommended
Repair Quality - 5.0/5.0 -
Excellent-can not tell I had work done. Looks fantastic. Thank you!
Customer Service - 5.0/5.0 -
From start to finish, top notch customer service